Loss Prevention Store Security Agent

The TJX Companies, Inc.•Mississauga, ON

2d•Onsite

About The Position

We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft prevention, assist store investigators, and operate advanced CCTV technology to protect our Associates, customers and assets. Additionally, you’ll have the chance to develop your leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting.

Requirements

Minimum High School diploma or equivalent experience
Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.
A provincial security license is required to be employed in this position (where applicable).
Valid driver’s license preferred (may vary by market), with access to a vehicle and good driving record.
Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

Responsibilities

Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service to ensure a welcoming environment.
Detect and prevent theft and fraud against TJX stores, assist Store Investigators during suspect apprehensions, and facilitate civil and criminal prosecution as needed.
Conduct thorough store surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external losses from repeat offenders and organized groups.
Report alert signals and support Regional Internal Investigators on internal dishonesty investigations; assist Supply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers to identify, report, and file external incidents with law enforcement and address possible shrink opportunities.

Benefits

Associate discounts at our stores, available to you and eligible family members.
Comprehensive training and development programs
Healthcare spending account
Retirement Savings Program
Associate & Family Assistance Program
Various well-being resources
Exciting career paths with growth opportunities
Tuition reimbursement
Competitive vacation package
Vacation Trade Program
Guaranteed 37.5-hour work week year-round
Reimbursed parking fees and mileage (where applicable)
Advance scheduling
Company-provided equipment (cell phone, laptop, tools)
Provincial security licensing training and annual fee reimbursement.