Loss Prevention Specialist

Nebraska Furniture Mart • Cedar Park, TX

2d • Onsite

About The Position

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

NFM is looking for a Loss Prevention Specialist to monitor a closed-circuit TV security system for signs of illegal activities, in order to protect company assets and identify customers and/or staff who need assistance. This person will be responsible for apprehending and detaining individuals involved in illegal activities.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Requirements

• High School Diploma/GED preferred
• 1 year of security or customer service-related experience preferred
• Valid driver’s license and acceptable driving record
• Minimum 6 months of Retail Loss Prevention Experience
• Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Responsibilities

• Assist investigators in making stops, detentions and apprehensions.
• Call 911 when needed and record/recover any evidence seized during an apprehension.
• Stop, apprehend and detain shoplifters and write incident reports for criminal activity and testify in court as needed.
• Track retail, warehouse and parking areas via closed circuit TV system and report information to the appropriate staff.
• Surveil staff for internal theft and policy violations, which are to be reported to Human Resources.
• Work with the display team to secure vulnerable merchandise.
• Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

Benefits

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• 401(k) and company match after one year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED