Loss Prevention Specialist Full Time (HALIFAX)

The Home Depot•Halifax, NS

9d•Onsite

About The Position

The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and connected retail fraud. They will assist the District Asset Protection Manager (DAPM) with internal investigations, AP walks, and assist CIT (Central Investigations) with high-level organized crime. The APSS must remain focused on both AP & District business objectives as outlined by the DAPM, as well as keeping the store leadership and district team informed of criminal activity within their assigned district.

Requirements

High school diploma and/or GED
Minimum 1 year Loss/Asset Prevention experience
Minimum 2 years of customer service experience
Where applicable, security guard license and/or private investigator license is required.
Must have access to a vehicle
Available to work a variety of shifts including days, evenings, nights and weekends

Nice To Haves

Ability to travel (including occasional overnights) 10 – 20% of the time.
Working knowledge of CCTV systems
Experience with SAP
Previous retail experience

Responsibilities

Analyzing district shrink performance to identify trends in traditional theft and fraud, Organized Retail Crime, and Connected Fraud.
Accountable for District apprehension performance.
Monitor and identify associate behaviors and or operational issues through exception-based reporting and CCTV that may cause shrink or other profit erosion.
Execute AP rollouts within district (i.e. Camera Installs, Merchandise protection updates etc.).
Perform quarterly store walks.
Maintaining physical security requirements of stores.
Support with the identifying and successfully investigating matters of internal dishonest activity.
Assist Central Investigator to coordinate investigations identified as Organized Retail Crime.
Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request.
Monitor criminal cases, appear in court and testify as warranted.
Support stores and recommend solutions to improve associate engagement.
Manage Asset Protection Specialist Performance, provide timely feedback and complete quarterly performance discussions.
Teach and train associates to drive change and execute process improvements.