Loss Prevention Program Development Specialist

The TJX Companies, Inc.•Mississauga, ON

4d•Hybrid

About The Position

TJX Canada is seeking a Loss Prevention Program Development Specialist to develop high-impact training and program collateral that strengthens LP capabilities across Stores and Distribution Centers. This role involves collaborating with subject matter experts, HR Learning & Development, and cross-border partners to create consistent, compliant, and dynamic training programs aligned with legislative requirements and LP standards. The specialist will manage the full lifecycle of program development, from needs research and skill gap identification to project management and facilitator certification. This is an opportunity for someone who thrives in a collaborative environment, enjoys creating learning experiences, and is passionate about developing LP talent.

Requirements

Minimum two (2) years of progressive experience in Retail, preferably off-price, with experience in operations, training and loss prevention are preferred.
Proficient in MS Office and Adobe Suite (Photoshop, Illustrator, After Effects, Premiere Pro, Dreamweaver), with good knowledge of SharePoint and intranet portals.
Exceptional communicator with strong written, verbal, presentation, and interpersonal abilities; highly skilled in editing, proofreading, design, and relationship‑building, with the ability to influence partners, gather information, and act as a trusted advisor.
Demonstrates strong analytical, critical‑thinking, and problem‑solving skills to assess sophisticated information, adapt quickly, make effective decisions, and implement strategic solutions.

Nice To Haves

Post-secondary education in adult training, communications, or related field considered an asset.
Strong organizational and project‑management skills with the ability to determine requirements, timelines, and risks; highly meticulous, creative, and team‑focused while working independently and maintaining strict confidentiality.
Bilingualism is considered an asset.

Responsibilities

Partners with the LP Programs & Communications Manager and subject matter experts (HR L&D, U.S. partners, and vendors) to assess training needs, review program effectiveness, and identify skill gaps across LP audiences.
Reviews, edits, and maintains all LP training tools and templates for Store, DC, and LP teams, ensuring consistent messaging across programs such as Investigator Safety, ShrinkSense, DLPM Training, ATP/CTP/MTP, VTRA, ShrinkSmart, De‑escalation, Mobile Surveillance, Wicklander, and LP Systems.
Leads and project‑manages new training initiatives, staying current on legislative changes and ensuring programs and collateral are updated to meet compliance and operational standards.
Ensures all LP training facilitators maintain proper certification by handling records, coordinating re‑certifications, and following up with Leaders to support Associate development and training integration.
Contributes to continuous improvement by gathering feedback from program facilitations, recommending improvements, and supporting annual initiatives, special projects, and committee work as needed.