Loss Prevention Officer- Rogue Valley stores- Full time

Grange Co-op•Medford, OR

22h•Onsite

About The Position

Operates under the direction and policy of the Loss Prevention department and demonstrates uncompromising integrity, fair treatment of others, and professional conduct at all times. Owns shrink and safety results for assigned location(s); detect, apprehend, and deter customer and employee activity that may result in a loss of company assets; promote and monitor compliance of company policies and procedures related to theft prevention, safety, and inventory control; promote Loss Prevention and safety awareness and training. Support the inventory process through interactions with management and store employees – including random audits, inspections, investigations, video review, and vendor compliance.

Requirements

High school diploma or general education degree (GED)
Must be 18 years of age or older
Must become DPSST certified in Oregon as an Unarmed Professional
Ability to complete and pass all required loss prevention/security training
Knowledge of computer systems for data entry, report writing, email, and other basic functions
Ability to work within company guidelines on all instances of theft, safety, or security situations
Ability to accurately and completely recall and record details and events of situations that occur
Possess a basic understanding of CCTV systems including how to record, review, and copy video
Ability to make decisions in stressful situations
Strong verbal and written communication skills
Ability to prioritize tasks and use time efficiently
Sense of urgency towards work requirements and responsibilities
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret a variety of technical instructions

Nice To Haves

6 months – 1 year Retail Loss Prevention experience preferred
Applicants with Criminal Justice, Applied Science or greater education are encouraged to apply
Bilingual candidates encouraged to apply!

Responsibilities

Promote a culture of safety, to include LP best practices
Detect, investigate, and successfully resolve internal and external dishonesty
Recover assets and make apprehensions in accordance with company policies
Ensure proper operation/maintenance of CCTV equipment
Write reports, maintain records, and retain evidence accurately, completely, and in a timely manner
Act as liaison between company location(s) and the criminal justice community
Represent Grange Co-op with a professional appearance and demeanor
Communicate effectively with employees, customers, vendors, suspected shoplifters, and authorities
Prepare and present documents to local authorities
Testify in court to the events of an investigation, as necessary
Maintain required documents, reports, logs, evidence, and files in various media
Monitor assigned location(s) to ensure a safe environment and report exceptions appropriately
Maintain and appropriately communicate confidential information regarding investigations
Travel to company location(s) as assigned
Demonstrate regular, predictable attendance
Demonstrate dependability, reliability, punctuality
Attend company-provided, and non-provided, training programs, seminars, or conferences
Work assigned and varying shifts
Perform other tasks and duties as requested by supervisor