Exp. Loss Prevention Officer Exp Required Flexible Schedule to include Overnight

Hotel Monteleone•New Orleans, LA

7d•Onsite

About The Position

The Loss Prevention/Security Officer position involves patrolling, monitoring security cameras, and maintaining a visible presence in the lobby to assist guests. The role focuses on preventing and detecting intrusions, ensuring the security of the premises, responding to alarms and disturbances, and controlling access for associates, visitors, and deliveries to prevent theft. The officer will also conduct random searches, maintain security logs, call emergency services when necessary, warn individuals of rule infractions, and ensure professional interactions with all individuals. Additionally, the role includes performing regular building and perimeter checks, assisting the Manager on Duty, and performing other assigned duties.

Requirements

Effectively interact and communicate with people from diverse backgrounds
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Write routine reports and correspondence
Speak effectively to present information before groups of guests, customers or associates of the hotel
Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
Compute rate, ratio and percent
Apply common sense understanding to carry out detailed but uninvolved instructions furnished in written, oral or diagram form
Deal with problems involving several concrete variables in standardized situations
Regularly lift and /or move up to 50 pounds
Occasionally lift and/or move up to 100 pounds
Regularly stand, walk, use hands to finger, handle or feel, reach with hands and arms and talk or hear
Occasionally stoop, kneel, crouch or crawl
Sit for extended periods of time
A high school diploma or general education degree (GED)
At least one (1) year of customer service experience
At least one (1) year of security or surveillance experience preferably in hospitality

Responsibilities

Patrol, watch security cameras and primarily be visible in the lobby to assist as needed with guests. Prevent and detect signs of intrusion and ensure security of doors, windows and gates
Answer alarms and investigate disturbances
Monitor and authorize entrance and departure of associates, visitors, deliveries and other persons to guard against theft and security of premises
Conduct and log random searches
Update Security Logs with activities and irregularities
Call police or fire departments in cases of emergency such as fire or presence of unauthorized persons
Warn persons of rule infractions or violations or evict violators from premises
Ensure all interactions with associates and visitors at the Security window are of professional nature
Make regular security checks of building as well as perimeter checks
Assist Manager on Duty as directed
Other duties as assigned