Loss Prevention Officer (Overnight)

AccorHotel•Dallas, TX
•Onsite

About The Position

As a Security Officer at Fairmont Hotels, your role is crucial in ensuring the safety and well-being of colleagues, guests, and visitors. Your attentiveness, efficiency, and commitment will contribute to maintaining the hotel as a safe and enjoyable environment. This position reports to the Director of Loss Prevention.

Requirements

  • Previous experience in a Security role required
  • Computer literate in Microsoft Window applications required
  • Certification in CPR First Aid required
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Nice To Haves

  • University/College degree in a related discipline preferred

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
  • Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
  • Ensure that any violations to law or hotel policy is investigated and reported
  • Respond to all emergency situations and provide First Aid and C.P.R. as required
  • Correct and report any fire hazards or health and safety hazards
  • Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
  • Conduct regular floor patrols, cash counts and crowd control
  • Conduct departmental key control audits and maintain key control records
  • Maintain computer records of all actions in a Daily Activity Report
  • Follow all safety policies
  • Other duties as assigned

Benefits

  • Overtime eligible
  • Department incentive programs
  • Generous Paid Time Off
  • Medical, Dental, and Vision Insurance
  • 401K Plan
  • Complimentary Shift Meal
  • Exclusive Employee Benefit Card (discounted room rates at Accor hotels worldwide)
  • Professional Development (learning programs through our Academy)
  • Corporate Social Responsibility initiatives (like Planet 21)
  • Career Advancement Opportunities (national and international promotions)
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