Loss Prevention Manager - Miami

Little Caesars Pizza•University Lakes Mobile Home Park, FL

2d•Hybrid

About The Position

In this role, you will maintain restaurant compliance to security and safety policies and procedures through regular on-site evaluations. You will also respond to incidents of crime, which occur in the area and participates with local law enforcement agencies in the investigation of such incidents.

Requirements

High school diploma or equivalent.
Minimum five (5) years of experience in multi-unit retail or restaurant loss prevention manager role or five plus years of experience with public law enforcement agency.
Strong working knowledge of criminal and civil codes dealing with private sector security policies and procedures.
Ability to travel extensively (up to 75%).
Strong supervisory and training ability.
Excellent written, oral, and interpersonal skills.
Experience and/or training in the field of interview and interrogation.
Proof of and maintain a valid operator’s license, automobile insurance as a primary driver, as well as a reliable means of transportation to carry out essential job functions, in accordance with company policy and procedures.
Must pass a criminal background check in accordance with company policy and periodically checked thereafter.
Must be willing and able to work evening and weekends.
Must possess a valid credit card in own name.
Be available and on call 24 hours a day.

Nice To Haves

Bachelor’s degree in security management or criminal justice.
Demonstrated supervisory and training ability.
Working knowledge of retail/restaurant point-of-sale systems.
College level coursework and professional training certifications in security management or criminal justice.
Experience in restaurant operations and management.

Responsibilities

Visit restaurants and documents the results of the visit in order to monitor compliance to safety and security policies and procedures. Reviews results with Director of Loss Prevention, Market Director, and Area Supervisor.
Respond to incidents of crime reported/possible internal issues, coordinates investigations and provides support for colleagues and customers.
Investigate incidents in a timely manner. Prepare criminal loss report and investigation summary and informs Director of Loss Prevention. Submit criminal loss weekly and period end reports to the Director of Loss Prevention, Market Directors and Zone Vice President.
Follow-up on incidents by aiding colleagues in the criminal justice process and maintain contact with colleagues and agencies as necessary to complete investigation.
Maintain accurate documents on all investigations until file is completed and incident is closed.
Recover restitution’s voluntarily or through court order.
Attend manager meetings and coordinate monthly classroom instruction sessions with Recruiter/Trainer in order to present Loss Prevention programs.
Investigate foreign object reports and documents findings and communicates with Risk Management.
Investigate and enforce all cash management related issues.
Conduct regular market visits.
Investigate other incidents as directed i.e. sexual harassment, accidents, etc.
Identify restaurants with a need for special security equipment. Install and maintain such equipment i.e. cctv, alarms, etc.
Establish and maintain professional relationships with law enforcement agencies and affiliates oneself with professionals in area crime prevention groups.
Perform minor repairs and develops a preventative maintenance plan for restaurant plan for restaurant safes.
Periodically attend Loss Prevention – oriented conferences, seminars and workshops to keep abreast of innovations technology.
Communicate with other departments and outside contacts as needed.