Loss Prevention Investigator

Goodwill Industries of Central Texas•Austin, TX

1d•$40,000 - $50,000•Onsite

About The Position

Utilize Loss Prevention & Asset Protection techniques and experience to prevent and recover lost or stolen company assets by conducting high-level investigations and coaching staff on proactive tools needed to detect and prevent misappropriation of company resources.

Requirements

High school diploma or equivalent.
5+ years loss prevention experience or related experience.
Strong interpersonal, organizational and communication skills
Intermediate skills in POS reporting.
Intermediate skills in Microsoft Office and security camera and access control systems.
Certification in Interviewing and Interrogation Techniques.
Ability to maintain confidential information.
Valid driver's license and reliable transportation.
Flexibility in scheduling to accommodate business needs.

Responsibilities

Assist in the implementation of all loss prevention procedures at all Goodwill Central Texas locations by completing thorough investigations, including gathering evidence, conducting in-person interviews, collecting/writing statements, and preparing written reports.
Maintain activity summaries, incident reports, observation reports.
Serves as an in-house subject matter expert on the CCTV camera system and access control system and utilizes these systems to investigate loss prevention matters, security, and safety incidents.
Assists with the Key Control and Asset Protection programs.
Works closely with Safety/Security to maintain a positive security posture on Goodwill property.
Works with Operations and Facilities on all new buildings and remodels with placement of CCTV cameras, access control and security equipment.
Use of the POS exception reports and other LP tools (Think LP, GPS, Audits, etc.).
Participates in retail inventory counts.
Monitors and reviews POS exception reports and investigates incidents that show evidence of policy violations and/or theft.
Works closely with Retail Managers and their District Managers in addressing specific Loss Prevention issues that pertain to each individual location and/or district.
Attends meetings as a Loss Prevention subject matter expert as requested.
Assists company leaders with all Loss Prevention related requests.
Maintains a positive relationship with internal and external stakeholders including local municipal, State and Federal Law Enforcement.
Ensure departmental equity and compliance with all company policies and procedures.
Demonstrates ethics and comply with Corporate Compliance Program.
Meets mandatory training requirements.
Other duties as assigned.