Loss Prevention Investigator

Holt Renfrew•Toronto, ON

3d•Onsite

About The Position

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Loss Prevention Investigator The Investigator protects company assets from fraud and internal/external loss.

Requirements

College Degree
2-3 years experience in a similar capacity
Kinesic interview techniques or other interviewing/interrogation training
Previous experience in a retail environment
Standard first aid, CPR
OPA Level II
Maintain provincial guard license
Fully bilingual in French and in English.

Responsibilities

Routinely walk floor to observe, identify dishonest persons both externally and internally
Observe and dispatch by monitoring CCTV system
Apprehend shoplifters and maintain records of apprehensions
Testify at criminal proceedings as appropriate
Conduct periodic P.O.S. audits
Conduct internal investigations as required with confidentiality
Analyze and follow up on transactional reporting
Minimize company loss due to paperwork errors
Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
Provide support and follow up on audits to ensure compliance
Comply with all Health & Safety policies and requirements
Perform other duties, as assigned
Ensure compliance with privacy policies, regulations, and cyber security measures.