Loss Prevention Associate

The TJX Companies, Inc.•Portland, OR

9d•$17 - $19•Onsite

About The Position

The Loss Prevention Associate supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities, including serving as a visible deterrent to potential loss or dishonesty while wearing a body-worn camera. The role supports a positive customer shopping experience and maintains strong partnerships with store teams and Loss Prevention. The associate uses sound judgment to help ensure personal and others’ safety and protect the Company’s brand, while adhering to Company policies, procedures, culture, and values. Responsibilities include maintaining a professional presence at the front of the store or in a department; greeting and assisting customers courteously; directing customer requests to store management or customer service using a Company-issued radio; observing and reporting suspicious behavior or critical incidents; completing a closing safety sweep with a member of management; and documenting required incidents in AIIM Case Management. The associate must understand the Store Emergency Response Guide, wear the approved uniform and body-worn camera, and perform other duties as assigned. The position is at Marshalls Store 1029 in Portland, Oregon, at 10257 NE Cascade Parkway. Starting pay is $16.80–$18.60 per hour, with actual pay determined by relevant skills, qualifications, and experience. TJX describes a supportive work environment, open-door policy, and competitive compensation and benefits. Benefits may be subject to service or hours requirements and applicable plan terms.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper and professional stance in the designated area at the front of the store.
Act as a visual deterrent to prevent potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical, dental, and vision coverage for those meeting service or hours requirements
Health savings account (HSA) for those meeting service or hours requirements
Health care flexible spending account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short- and long-term disability coverage for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick time for those meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance