Retail - Loss Prevention Associate

TJX•Worcester, MA

8d•Onsite

About The Position

The Loss Prevention Associate supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a Company-approved uniform and body-worn camera. The Associate helps maintain a positive customer shopping experience and strong partnerships with store teams and loss prevention, uses sound judgment to protect personal and public safety and the Company brand, and follows Company policies, culture, and values. The position is based at the TJ Maxx store at 541 Lincoln Street in Worcester, Massachusetts. The starting pay range is $16.25 to $18.60 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.

Nice To Haves

0–2 years of retail or security experience.

Responsibilities

Maintain a proper, professional stance in the designated area at the front of the store.
Act as a visual deterrent to potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee Assistance Program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
For associates meeting service or hours requirements: 401(k) match, medical, dental and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance