Loss Mitigation Coordinator- Remote

LoanCare,
$58,700 - $98,600Remote

About The Position

The Loss Mitigation Coordinator leads reporting, analytics, and operational execution within the Loss Mitigation function. This role drives performance improvement through data analysis, reporting strategy, and cross-functional coordination. The Coordinator partners with business and technology teams to design reporting solutions, monitor trends, and ensure operational effectiveness across default servicing activities including Loss Mitigation, Foreclosure, and Bankruptcy.

Requirements

  • High School Diploma or equivalent required.
  • 5–8 years of progressive experience in mortgage servicing, reporting, or analytics.
  • Strong experience in Loss Mitigation, Foreclosure, and Bankruptcy operations.
  • Advanced proficiency in Microsoft Office, especially Excel.
  • Experience developing reports, dashboards, and data solutions.
  • Strong analytical and problem-solving skills.
  • Ability to interpret complex datasets into actionable insights.
  • Experience with MSP, FiServ, or similar mortgage platforms.
  • Excellent communication skills.
  • Proven ability to manage multiple initiatives and deadlines.

Nice To Haves

  • Bachelor’s degree in Business, Finance, Data Analytics, or related field.
  • Experience with enterprise-level reporting or data warehouse solutions.
  • Familiarity with BI tools such as Power BI.
  • Experience improving operational processes.
  • Leadership experience in default servicing or analytics.
  • Knowledge of invoicing, billing, or cost tracking within servicing.

Responsibilities

  • Lead development, oversight, and delivery of Loss Mitigation reporting and analytics.
  • Monitor and analyze control reports to identify trends, risks, and performance opportunities.
  • Oversee preparation of daily, weekly, monthly, and ad hoc management reports.
  • Serve as liaison between Loss Mitigation, Information Services, and other business units.
  • Direct design, development, testing, and implementation of reports, dashboards, and data solutions.
  • Establish and enforce reporting standards, best practices, and repeatable processes.
  • Ensure accuracy and consistency across reporting outputs and data sources.
  • Support strategic decision-making through data insights and operational analysis.
  • Facilitate gathering and documentation of business and reporting requirements.
  • Oversee reporting related to billable departmental activities.
  • Collaborate with internal and external stakeholders, including vendors.
  • Identify opportunities to improve efficiency within default servicing processes.
  • Manage multiple priorities in a fast-paced environment.
  • All other duties as assigned.

Benefits

  • Optional medical, dental, vision, life, and disability insurance
  • Paid holidays, vacation, and sick leave
  • Fidelity National Financial matching 401(k)
  • Employee stock purchase plans
  • Access to mental health resources, including free Calm memberships
  • Initiatives that promote physical and emotional well-being
  • Programs that celebrate achievements and milestones
  • Discounts on gym memberships
  • Pet insurance
  • Employee purchasing programs
  • Tuition reimbursement program
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