Loss Control Representative - Greater Raleigh/Durham, NC area
About The Position
West Bend is looking for a Loss Control Representative to join our growing team. This position is field-based, covering the Raleigh/Durham area in North Carolina, and involves working from your home office. The ideal candidate should either reside in the Raleigh/Durham region or be willing to relocate to serve this area. The role involves conducting onsite calls to provide risk assessments and service to prospect, new quote, and existing accounts. Risk assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans, and providing recommendations. The representative will consult with underwriters to determine account and risk acceptability, provide verbal and written correspondence to underwriting, and work with agents to foster and develop relationships and secure new business. The role requires effectively managing a service territory, working with customers to ensure safety planning is in place, and conducting training presentations to business clients, large groups, or associations. Training presentations may be conducted in-person, and occasionally on a weekend.
Requirements
- 3+ years of experience in safety, loss control or related field
- Demonstrates independence by servicing large/complex accounts of various classes of business with little guidance and shows the ability to successfully address and reduce loss drivers
- Demonstrates a willingness to coach and mentor co-workers, take on advanced projects, engage with internal and external peers to solve problems, attend professional development conferences and/or is involved with professional associations to expand their network
- Previous experience working for/with a multi-line insurance carrier
- Proficient with Microsoft Office, including Word, Excel and PowerPoint
- Proven interpersonal, presentation, marketing, oral and written communication skills
- Problem solving, critical thinking, active listening, negotiation and decision-making skills
- Valid driver’s license required
Nice To Haves
- Bachelor’s degree in Loss Control, Risk Management, Safety, Insurance or related field
- Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)
Responsibilities
- Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts.
- Perform risk assessments including physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations.
- Consult with underwriters to determine account and risk acceptability.
- Provide verbal and written correspondence to underwriting.
- Work with agents to foster and develop relationships and to secure new business.
- Effectively manage a service territory.
- Work with customers to ensure safety planning is in place.
- Conduct training presentations to business clients, large groups, or associations.
- Training presentations may be conducted in-person, and occasionally on a weekend.
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
