Loss Control Representative - Greater Raleigh/Durham, NC area

West Bend Insurance Company•NC-Raleigh US-NC-Rocky Mount US-NC-Fayetteville US-NC-Greensboro US-NC-Goldsboro, NC

11d•Remote

About The Position

West Bend is looking for a Loss Control Representative to join our growing team. This field-based position covers the Raleigh/Durham area in North Carolina and involves working from your home office. The role requires conducting onsite calls to provide risk assessments and service to prospect, new quote, and existing accounts. Responsibilities include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans, and providing recommendations. The representative will consult with underwriters to determine account and risk acceptability, provide verbal and written correspondence to underwriting, and work with agents to foster relationships and secure new business. The role also involves managing a service territory, ensuring customers have safety planning in place, and conducting training presentations to business clients, large groups, or associations, which may occasionally be on a weekend.

Requirements

3+ years of experience in safety, loss control or related field
Demonstrates independence by servicing large/complex accounts of various classes of business with little guidance and shows the ability to successfully address and reduce loss drivers
Demonstrates a willingness to coach and mentor co-workers, take on advanced projects, engage with internal and external peers to solve problems, attend professional development conferences and/or is involved with professional associations to expand their network
Previous experience working for/with a multi-line insurance carrier
Proficient with Microsoft Office, including Word, Excel and PowerPoint
Proven interpersonal, presentation, marketing, oral and written communication skills
Problem solving, critical thinking, active listening, negotiation and decision-making skills
Valid driver’s license required

Nice To Haves

Bachelor’s degree in Loss Control, Risk Management, Safety, Insurance or related field
Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)

Responsibilities

Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts.
Perform risk assessments including physical surveys, investigating risk exposures/accidents, and analyzing risk experience.
Develop service plans and provide recommendations for risk mitigation.
Consult with underwriters to determine account and risk acceptability.
Provide verbal and written correspondence to underwriting.
Work with agents to foster and develop relationships and to secure new business.
Effectively manage a service territory.
Work with customers to ensure safety planning is in place.
Conduct training presentations to business clients, large groups, or associations.
Training presentations may be conducted in-person, and occasionally on a weekend.