Loop Recorder Device Specialist

PaceMate™•Clearwater, FL

9d•$35 - $44•Remote

About The Position

PaceMate™ is recognized as a Top 100 Healthcare Technology Company and is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. The company's flagship remote monitoring software platform, PaceMateLIVE™, enables healthcare organizations to effectively manage their device patient populations. PaceMate is seeking a Loop Specialist responsible for remotely monitoring patients with implantable loop recorder devices using proprietary software. The specialist will assess the technical function of the ILR, analyze device and patient diagnostics, and perform clinical documentation. This role also involves collaborating with the Product team to streamline ILR workflow and management within the software. Joining PaceMate means becoming part of a team dedicated to using technology to benefit patients, caregivers, and hospital administrators.

Requirements

Undergraduate degree in Life Sciences, or a related field preferred, or an equivalent combination of education and experience.
Two or more years of experience in Cardiac Rhythm Management industry required.
Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: Medtronic, Abbott, Boston Scientific, and Biotronik
Proficiency in ECG/EGM interpretation, including complex arrhythmia recognition
Moderate to advanced technical skills
Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging actively with your team throughout the day
Ability to pass PaceMate's candidate technical assessment during the interview process
Minimum of two years of recent ILR management experience; LINQ preferred.
Demonstrated strong analytical, planning, organization, and time management skills.
Effective verbal and written communication skills required.
The ability to work autonomously and within a team is necessary.
Must reside within the contiguous United States.
Must only work from within the contiguous United States.

Nice To Haves

Cardiovascular Credentialing International certification preferred (CCT, CRAT, etc.)
International Board of Heart Rhythm Examiners (IBHRE) Certificate preferred (CCDS, CEPS, or CDRMS)

Responsibilities

Integrate a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic review, and overall analysis through remote monitoring on our proprietary software platform.
Recognize abnormal function and programming of loop recorders and recommend strategies to address and correct issues.
Communicate with clinical team and providers regarding ILR function and diagnostic data through accurate, professional, and standardized documentation.
Collaborate with product team to develop business requirements for loop recorder management.
Adhere to scheduling protocols for remote monitoring per best practice and the Company guidelines.
Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocols.
Maintain appropriate levels of current knowledge and the ability to interpret, comprehend and apply departmental policies.
Analyze, access, input and retrieve data.
Report pertinent information and assist with tasks to support department operations.
Maintain basic knowledge of PaceMate products and services.
Assist in ensuring consistency in practices and PaceMate Mission, Vision, and Customer Service standards are met.
Adhere to the Code of Conduct and all Company Policies and Procedures.
Support and contribute to the Company’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.