Long Haul Technician (Chicago - Memphis)
About The Position
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Long Haul Technician to join our Field Operations team. This role is designed as a technician-first position, combining hands-on technical skill development with proactive fiber route patrol and damage prevention responsibilities. This role operates with a high degree of independence and serves as a subject matter expert in field technician, damage prevention, route patrol, and locating activities. This role will be working in the field and the ideal candidate will reside within 30-45 minutes of Memphis TN. This position is not eligible for employer-sponsored work authorization.
Requirements
- High school diploma or equivalent required.
- Valid driver’s license and ability to meet company vehicle requirements.
Nice To Haves
- Minimum of five (5) years of relevant field or construction experience preferred.
- Basic knowledge of telecommunications, underground utilities, or fiber optic systems preferred.
- Familiarity with fiber testing equipment (e.g., OTDR, light meters, 10G–100G testers) is a plus.
- Exposure to Layer 1–Layer 4 testing concepts and network troubleshooting preferred.
- OSHA or other safety certifications preferred.
- Ability to learn technical skills related to fiber installation, testing, and maintenance.
- Ability to work outdoors in varying weather and environmental conditions.
- Strong attention to detail and willingness to learn.
Responsibilities
- Assist with fiber network activities including testing, troubleshooting, maintenance, and installations.
- Perform fiber testing including use of 10G–100G test sets, OTDR traces, and Layer 1–Layer 4 validation.
- Install and support fiber network components including optics, patch cords, and Network Interface Devices (NIDs).
- Support fault isolation and escalate technical issues, damages, or risks to higher-level technicians.
- Conduct regular patrols of long-haul fiber routes to identify potential risks, damage, or environmental threats.
- Perform inspections of fiber infrastructure including cabinets, handholes, and buried cable routes.
- Support utility locating activities using standard techniques (electrical, magnetic, GPS, and blueprint analysis).
- Read and interpret maps, prints, and construction drawings to understand fiber placement and risks.
- Deploy to construction sites to monitor third-party activity near fiber routes and help prevent damage.
- Assist with documenting field activities, site conditions, and utility data using company systems.
- Support damage investigations by collecting field data and documenting findings.
- Maintain network security and site integrity through routine inspections and reporting.
- Communicate effectively with technicians, engineers, contractors, and internal teams.
- Ensure compliance with safety standards, including OSHA guidelines and company policies.
- Operate in both independent and team environments to meet operational goals.
- Maintain company vehicles, tools, and equipment in accordance with policy.
- Perform other duties as assigned.
Benefits
- health insurance
- life insurance
- disability retirement plans
- paid time off
- paid parental leave
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
