Long Haul Technician (Memphis - Nashville)
About The Position
Zayo is seeking a Long Haul Technician to join our Field Operations team. This role is designed as a technician-first position, combining hands-on technical skill development with proactive fiber route patrol and damage prevention responsibilities. This role operates with a high degree of independence and serves as a subject matter expert in field technician, damage prevention, route patrol, and locating activities. This role works remotely within the United States and requires the candidate to reside within 30-45 minutes of the Jackson TN or Nashville TN areas. This position is not eligible for employer-sponsored work authorization.
Requirements
- High school diploma or equivalent required.
- Ability to learn technical skills related to fiber installation, testing, and maintenance.
- Ability to work outdoors in varying weather and environmental conditions.
- Strong attention to detail and willingness to learn.
- Valid driver’s license and ability to meet company vehicle requirements.
Nice To Haves
- Minimum of five (5) years of relevant field or construction experience preferred.
- Basic knowledge of telecommunications, underground utilities, or fiber optic systems preferred.
- Familiarity with fiber testing equipment (e.g., OTDR, light meters, 10G–100G testers) is a plus.
- Exposure to Layer 1–Layer 4 testing concepts and network troubleshooting preferred.
- OSHA or other safety certifications preferred.
Responsibilities
- Assist with fiber network activities including testing, troubleshooting, maintenance, and installations.
- Perform fiber testing including use of 10G–100G test sets, OTDR traces, and Layer 1–Layer 4 validation.
- Install and support fiber network components including optics, patch cords, and Network Interface Devices (NIDs).
- Support fault isolation and escalate technical issues, damages, or risks to higher-level technicians.
- Conduct regular patrols of long-haul fiber routes to identify potential risks, damage, or environmental threats.
- Perform inspections of fiber infrastructure including cabinets, handholes, and buried cable routes.
- Support utility locating activities using standard techniques (electrical, magnetic, GPS, and blueprint analysis).
- Read and interpret maps, prints, and construction drawings to understand fiber placement and risks.
- Deploy to construction sites to monitor third-party activity near fiber routes and help prevent damage.
- Assist with documenting field activities, site conditions, and utility data using company systems.
- Support damage investigations by collecting field data and documenting findings.
- Maintain network security and site integrity through routine inspections and reporting.
- Communicate effectively with technicians, engineers, contractors, and internal teams.
- Ensure compliance with safety standards, including OSHA guidelines and company policies.
- Operate in both independent and team environments to meet operational goals.
- Maintain company vehicles, tools, and equipment in accordance with policy.
- Perform other duties as assigned.
Benefits
- health insurance
- life insurance
- disability retirement plans
- paid time off
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
- Excellent Health, Dental & Vision Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
