About The Position

Zayo is hiring a Long Haul Technician III for its Field Operations team. The position combines hands-on fiber network work with fiber-route patrol and damage prevention. The technician works with considerable independence and serves as a subject matter expert in field technician work, damage prevention, route patrol, and locating activities. The role is based in the field along the Iowa/Nebraska segment of Zayo’s Chicago-to-Denver fiber route, covering the Atlantic, Harlan, Logan, and Omaha, Nebraska areas. The ideal candidate lives within a 45-minute commute of those areas. The technician assists with fiber testing, troubleshooting, maintenance, installations, and support of network components. The role also includes inspecting and patrolling fiber infrastructure and routes, assisting with utility locating and damage investigations, monitoring construction activity near fiber routes, documenting field conditions, and maintaining safety and site integrity. The position requires working outdoors in varying conditions, independently and with teams, and maintaining company vehicles, tools, and equipment. Applicants must be authorized to work full-time in the United States. The position is not eligible for employer-sponsored work authorization, including OPT, TN, H-1B, or other work visas.

Requirements

  • Live within a 45-minute commute of the Atlantic, Harlan, Logan, or Omaha, Nebraska areas.
  • At least five years of relevant telecommunications field or construction experience.
  • Basic knowledge of telecommunications, underground utilities, or fiber optic systems.
  • Familiarity with fiber testing equipment such as OTDRs, light meters, and 10G–100G testers.
  • Exposure to Layer 1–Layer 4 testing concepts and network troubleshooting.
  • High school diploma or equivalent.
  • Ability to learn technical skills related to fiber installation, testing, and maintenance.
  • Ability to work outdoors in varying weather and environmental conditions.
  • Strong attention to detail and willingness to learn.
  • Valid state driver’s license and ability to meet company vehicle requirements.
  • Current authorization to work full-time in the United States; employer-sponsored work authorization is not available.

Nice To Haves

  • Utility locating experience.
  • OSHA or other safety certifications.

Responsibilities

  • Assist with fiber network testing, troubleshooting, maintenance, and installations.
  • Perform fiber testing using 10G–100G test sets, OTDR traces, and Layer 1–Layer 4 validation.
  • Install and support fiber network components, including optics, patch cords, and Network Interface Devices (NIDs).
  • Support fault isolation and escalate technical issues, damages, or risks to higher-level technicians.
  • Patrol long-haul fiber routes to identify potential risks, damage, and environmental threats.
  • Inspect fiber infrastructure, including cabinets, handholes, and buried cable routes.
  • Support utility locating using electrical, magnetic, GPS, and blueprint-analysis techniques.
  • Read and interpret maps, prints, and construction drawings to understand fiber placement and risks.
  • Monitor third-party activity at construction sites near fiber routes to help prevent damage.
  • Document field activities, site conditions, and utility data using company systems.
  • Collect field data and document findings to support damage investigations.
  • Maintain network security and site integrity through routine inspections and reporting.
  • Communicate with technicians, engineers, contractors, and internal teams.
  • Follow OSHA guidelines and company safety policies.
  • Work independently and as part of a team to meet operational goals.
  • Maintain company vehicles, tools, and equipment in accordance with policy.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Life insurance
  • Disability and retirement plans
  • Paid time off
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan
  • Paid parental leave
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