Logistics Technician I

Flagship Facility Services, Inc.•San Mateo, CA

2d•Onsite

About The Position

The Logistics Technician I supports the Lab Services Division by providing customer service, receiving packages, processing outgoing shipments, and delivering items to tenants at a centralized Shipping & Receiving area serving multiple tenants. This is a fast-paced, full-time, 40-hour-per-week, non-exempt hourly position. The role calls for a professional, detail-oriented, energetic worker with strong customer service and time-management skills and comfort using technology and systems. Awareness of formal Shipping & Receiving routines is a plus but is not required. The technician receives and tracks packages, delivers them to site tenants, prepares pre-packaged outgoing shipments, and helps maintain the security and condition of goods. The position also involves acting as an on-site contact for Shipping & Receiving support, escorting delivery personnel or special equipment when needed, safely using Shipping & Receiving equipment, following site-specific procedures, maintaining equipment under supervision, and traveling between client locations as necessary. The position reports to the Shipping & Receiving Manager and has no direct reports.

Requirements

High school diploma or GED.
Customer service skills experience.
Proficiency with the Microsoft ecosystem, including Windows, Office, and Office 365.
Ability to safely lift heavy items and carry them short distances.
Ability to move and lift boxes up to 50 pounds without assistance.
Strong organizational, communication, and customer service skills.
Professional work ethic and team-centric mindset.
Authorized to work in the United States.

Nice To Haves

Familiarity with a laboratory environment and/or Shipping & Receiving environment.
Current forklift certification; training can be provided.
Awareness of formal Shipping & Receiving routines.

Responsibilities

Receive packages, enter them into the Shipping & Receiving tracking database, and deliver them professionally to site tenants.
Process pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition meet established standards.
Use company routines and materials management technologies to ensure goods security.
Act as an on-site point of contact for end users regarding Shipping & Receiving support.
Escort delivery personnel and special equipment when necessary.
Safely use pallet jacks, delivery carts, forklifts, and other Shipping & Receiving equipment.
Follow site-specific SOPs, work procedures, and Shipping & Receiving programs.
Maintain Shipping & Receiving equipment under the supervision of the S&R Supervisor.
Travel between client locations as necessary.
Keep work areas clean, organized, and safe.
Perform additional support-level and in-scope Shipping & Receiving tasks as necessary.
Work proactively and positively, communicate professionally with employees and clients, operate efficiently, adapt to changes, identify improvement opportunities, and adhere to company and client safety and operational policies.