Logistics Systems & Compliance Analyst II

Church & Dwight Co., Inc.•Fort Collins, CO

1d•$71,000 - $90,000•Hybrid

About The Position

Church & Dwight is seeking a Logistics Systems Analyst II to serve as the primary business resource for logistics systems, customer logistics, retail compliance, and related operational processes. The role provides Oracle systems expertise, user support and training, process documentation, chargeback analysis, and continuous-improvement support to strengthen operational efficiency, business continuity, and compliance with customer requirements. It involves collaboration with Logistics, Customer Service, Distribution, Transportation, Information Technology, business users, and external partners. The position is based in Fort Collins, Colorado, on a hybrid schedule: in person Tuesdays, Wednesdays, and Thursdays, with remote work options Mondays and Fridays. Some domestic travel may be required.

Requirements

Bachelor’s degree in Supply Chain, Business Administration, Information Systems, or a related field.
At least 3 years of experience in logistics, transportation, customer fulfillment, supply chain operations, business systems support, retail compliance, or a related discipline.
Experience with Oracle enterprise resource planning or similar business systems.
Experience supporting system implementations, process improvement initiatives, user acceptance testing, training, and documentation.
Strong knowledge of logistics, transportation, order fulfillment, customer logistics, retail compliance, and chargeback processes.
Proficiency with logistics systems and customer compliance requirements, including electronic data interchange, advance ship notices, routing, and labeling.
Ability to analyze data, perform root cause analysis, develop recommendations, and support process and system improvements.
Strong analytical, problem-solving, organizational, documentation, communication, collaboration, and training skills.
Ability to manage multiple priorities, work independently, and exercise sound judgment in a fast-paced environment.

Nice To Haves

Experience supporting customer logistics, retail compliance, chargeback analysis, and safety data sheet dispute management.
Experience in a consumer goods, retail, distribution, or similarly complex fulfillment environment.

Responsibilities

Serve as the primary business subject matter expert for Oracle and other logistics, transportation, and fulfillment systems; provide user support, troubleshooting, and issue resolution.
Support logistics, customer fulfillment, transportation, customer logistics, and service processes; gather and document business requirements and translate operational priorities into system and process needs.
Analyze processes, system utilization, data integrity, and operational performance to identify improvements in efficiency, standardization, controls, and business continuity.
Partner with Information Technology and business stakeholders on system enhancements, implementations, user acceptance testing, issue resolution, and user adoption for Oracle and related platforms.
Collaborate with Logistics, Customer Service, Distribution, Transportation, Information Technology, business users, and external partners to resolve operational issues and support consistent execution.
Support retailer requirements for routing, labeling, advance ship notices, electronic data interchange transactions, shipment documentation, customer-specific logistics requirements, chargeback analysis, and safety data sheet dispute management; conduct activities in compliance with corporate policies and procedures.
Develop and deliver training programs, standard operating procedures, work instructions, and process documentation to support employee development, cross-training, business continuity, and process consistency.
Monitor system performance, process compliance, data accuracy, chargebacks, and fulfillment results; perform root cause analysis and recommend corrective actions and stronger system controls.
Contribute to system implementations, enhancements, process improvement initiatives, testing, training, documentation, and adoption activities across multiple priorities.
Some domestic travel may be required.