Logistics Analyst II

Pulmone•Buena Park, CA

About The Position

The Logistics Analyst II coordinates daily transportation operations to support timely, reliable, and cost-effective delivery of customer orders. The role primarily manages carrier tendering and transportation arrangements, monitors carrier and delivery status, coordinates backup carrier coverage when assigned carriers cannot fulfill shipments, follows up on proof of delivery and carrier claims, and processes assigned carrier invoices. The position also supports shipment scheduling, carrier coordination, transportation status management, freight cost tracking, and operational improvement. It requires maintaining accurate shipment, carrier, invoice, and supporting documentation in the TMS and applicable systems, while applying working knowledge of DOT and FMCSA requirements, including Hours of Service.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, or a related field, or equivalent relevant work experience.
Three years of hands-on experience in trucking, transportation, or logistics operations.
Experience with carrier tendering, shipment coordination, and a TMS.
Working knowledge of DOT/FMCSA requirements, including Hours of Service.
Strong organizational, time-management, communication, and problem-solving skills.
High attention to detail and ability to manage multiple shipments and priorities while maintaining accurate records.
Strong verbal and written communication skills.
Proficiency with Microsoft Office and intermediate to advanced Excel skills.

Nice To Haves

Experience with freight or carrier invoices, claims, proof of delivery, and shipment tracking.
Experience with LTL, truckload, ERP systems, and Excel.
Food manufacturing, distribution, warehouse, or temperature-controlled logistics experience.

Responsibilities

Plan and coordinate daily outbound transportation requirements based on shipment needs and customer delivery requirements.
Tender loads to assigned carriers in a timely manner to support on-time pickup and delivery.
Monitor carrier tender acceptance and promptly follow up on unaccepted or at-risk shipments.
Arrange backup carrier coverage when an assigned carrier falls off, with the objective of securing replacement coverage within six hours.
Communicate with carriers, drivers, and internal stakeholders about pickup appointments, delivery schedules, shipment status, and transportation issues.
Obtain and maintain proof of delivery documentation.
Identify and escalate transportation issues that may affect customer delivery, customer service, or sales.
Follow up on transportation-related carrier claims and coordinate with appropriate parties toward resolution.
Maintain accurate and timely shipment and carrier information in the TMS and applicable systems.
Apply current knowledge of DOT and FMCSA requirements, including Hours of Service requirements, when coordinating transportation activities.
Support daily logistics operations, including shipment scheduling, carrier coordination, and transportation status management.
Maintain effective working relationships with carriers and transportation service providers.
Identify recurring transportation issues and communicate opportunities for operational improvement.
Receive, review, and accurately process assigned carrier invoices within 15 days of receipt.
Resolve invoice discrepancies and obtain missing documentation from carriers and internal stakeholders.
Maintain accurate invoice records and supporting documentation.
Support timely carrier payments and assist with freight cost tracking and reporting.
Perform other logistics and transportation-related duties as assigned.