Logistics Supervisor (1st Shift)

Crescent•West Chester, PA

About The Position

The Logistics Supervisor serves as a liaison between GE Warehouse Leadership and the GE operation, leading operational and support departments across shipping and receiving, scheduling, inventory management, and quality management. The role upholds quality management processes and work instructions, maintains constructive relationships with Crescent employees and customers, and ensures acceptable productivity, quality, and safety results. Responsibilities also include purchasing shipping materials and office supplies, ensuring compliance with applicable regulations and standards, and accurately processing payroll and time records for direct reports. The supervisor champions lean and continuous improvement strategies, including Leader Standard Work, Value Stream Mapping, and process improvement. In support of Crescent’s Purpose, Process, and People, the position promotes the company’s “Doing It Right, Doing It Safe, Doing It Well” culture. The role oversees safety, people and team development, productivity, quality, inventory, customer value, data integrity, and financial efficiency. The position works in a fast-paced environment with changing schedules, volumes, staffing, and shift requirements; evening and weekend coverage may be needed in some cases. It requires frequent sitting, standing, walking, reaching, climbing or balancing, stooping, kneeling, and crouching, as well as lifting up to 10 pounds regularly and up to 25 pounds occasionally. The stated pay range is $60,000–$90,000 USD.

Requirements

High school diploma or equivalent, plus two years of related experience or equivalent experience.
Ability to read instructions and perform addition, subtraction, multiplication, division, and understand percentages.
Ability to communicate clearly using facts, balance listening and speaking, and communicate constructively with associates, suppliers, customer service, quality staff, and warehouse leadership.
Ability to manage time effectively, schedule and prioritize tasks, and adapt to changing demands.
Reliable attendance and punctuality, follow-through on responsibilities, and a cooperative, respectful, ethical approach to working with others.
Self-motivation to achieve targets, identify improvements, and accept and embrace change.
Ability to lead a safe and productive department, deliver quality results, develop a self-sufficient team, operate a predictable business, and drive continuous improvement.
Ability to meet the physical demands described, including frequent sitting, standing, walking, reaching, climbing or balancing, stooping, kneeling, and crouching; regularly lift or move up to 10 pounds and occasionally up to 25 pounds.
Must be at least 18 years old and authorized to work in the United States on an unrestricted basis.
Must be able to perform the essential functions of the position, with or without accommodation.

Nice To Haves

Experience leading teams or projects.
Associate degree in business or a technical field.
Experience managing account financials, staffing, and budget requirements.

Responsibilities

Lead operational and support departments, including shipping and receiving, scheduling, inventory management, and quality management.
Maintain compliance with Crescent quality management processes, work instructions, OSHA, MSDS, ASI, ISO, and SQF requirements.
Build and maintain effective relationships with Crescent employees, customers, and internal teams; respond courteously and efficiently to customer inquiries and complaints.
Ensure employees achieve acceptable productivity, quality, and safety results, and maintain department productivity standards and KPIs.
Oversee purchasing and stock levels for shipping materials, office supplies, and other department needs.
Ensure payroll is processed correctly and direct-report time is accurately captured in time-management and payroll systems.
Promote a safe, well-maintained work environment; participate in safety initiatives, champion safety culture, and identify and remove risks.
Evaluate candidates and select suitable cultural and competency fits using the STAR approach; cross-train, develop, and provide performance feedback to employees.
Communicate work requirements, schedules, tasks, KPIs, and operational information to associates, customers, and management.
Plan and schedule resources to maximize site capacity and output, and assess ongoing resource needs.
Lead lean and continuous improvement efforts, including projects to eliminate waste and defects and improvements to operational processes.
Manage material quality, customer hardware, QEMs, quality documentation, non-conforming parts, and root-cause correction of escapes.
Assist with ISO program management and FOD and parts-awareness training; work with PQEs on part disposition and conformance issues.
Maintain accurate inventory controls, complete cycle counts as applicable, meet account inventory-accuracy goals, and report inventory metrics and action items.
Respond to client requests by phone or email, process shipping-document amendments and kit matrices, and provide accurate DSR and KPI metrics.
Maintain data integrity through reporting systems and tools, and improve financial efficiency through continuous improvement, productivity, quality, and safety practices.
Use Microsoft Office, customer systems, and Kronos for daily tasks, reporting, and operational work.