Logistics Specialist (Night Shift T-F 7p-7a)
About The Position
Continental Expedited Services (CES) is seeking a driven, customer-focused Logistics Specialist to join our Operations team. This is a revenue-generating, cradle-to-grave logistics position responsible for managing transportation activity from the initial customer opportunity through successful delivery and shipment closeout. This position supports domestic and cross-border transportation across US-US, US-MX, MX-US, and MX-MX lanes. Because this role provides critical overnight and weekend coverage, the successful candidate must be comfortable making sound operational decisions independently, managing time-sensitive freight, and responding quickly to changing customer and carrier needs. Schedule: Tuesday through Friday, 7:00 PM to 7:00 AM.
Requirements
- Ability and willingness to consistently work Friday-Monday, 7:00 PM-7:00 AM.
- Strong written and verbal communication, customer-service, negotiation, and problem-solving skills.
- Ability to work independently and make sound decisions in a fast-paced, time-sensitive environment.
- Ability to manage multiple active shipments and competing priorities simultaneously.
- Strong organizational skills and attention to detail.
- Comfortable communicating directly with customers, carriers, drivers, and internal teams.
- Proficiency with Microsoft Office, email, transportation systems, customer/carrier portals, and similar business technology.
Nice To Haves
- Previous experience in freight brokerage, expedited transportation, dispatch, carrier sales, logistics, or transportation operations.
- Experience in asset-based and/or brokerage transportation environments.
- Experience with US/Mexico cross-border transportation.
- Experience negotiating customer and/or carrier transportation rates.
- Familiarity with customs-broker coordination and cross-border transportation documentation.
- Bilingual English/Spanish communication skills.
Responsibilities
- Respond to customer freight opportunities, prepare competitive pricing, negotiate rates, and follow up on outstanding quotes.
- Manage awarded shipments from acceptance through final delivery while maintaining proactive customer communication.
- Source and secure qualified carrier capacity using company assets, partner carriers, and brokerage resources.
- Negotiate carrier rates while balancing service requirements, available capacity, and gross-margin expectations.
- Dispatch shipments and communicate pickup, delivery, appointment, and customer requirements to carriers and drivers.
- Track active shipments and provide timely pickup, in-transit, delay, and delivery updates.
- Identify potential service failures and respond to carrier fall-offs, breakdowns, missed appointments, delays, and other shipment exceptions.
- Coordinate US/Mexico cross-border shipments, including carrier handoffs, documentation flow, customs-broker coordination, and border activity.
- Maintain accurate shipment information, pricing, statuses, documentation, and operational notes within the TMS and applicable portals.
- Provide complete shift handoffs for unresolved or time-sensitive issues requiring continued monitoring.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
