Logistics Specialist

FNS, INC•Carson, CA

20h•Onsite

About The Position

FNS is a logistics company focused on providing the best total logistics services. The company values trust, communication, team play, challenge, and balance. FNS aims to become one of the nation's top logistics companies by 2025, focusing on employee and customer satisfaction, and expanding its partner network. They promote a family-like working environment that supports work-life balance, cooperation, and care among members. FNS also emphasizes building trusting relationships with customers and nurturing professional talent. This role is based in Carson, CA.

Requirements

Strong team player who also performs well independently.
Positive, friendly attitude and a respectful, self-motivated disposition with a willingness to learn.
Effective communication skills.
Proficient in using computers for tracking inventory, maintaining storage records, and creating labels; experienced with MS Excel and MS Outlook.
Bilingual proficiency in Korean is required.

Nice To Haves

0–3 years of experience in freight forwarding, logistics, or a related field preferred.
A High School Diploma or GED is required.
Candidates from all experience levels are welcome, including those new to the field.

Responsibilities

Communicate with customers via email and phone to support daily logistics operations.
Perform data entry, maintain and update Excel master files, and manage shipment records accurately and efficiently.
Utilize in-house freight forwarding systems to process, track, and manage shipments.
Monitor, track, and update shipment statuses as part of daily operational procedures.
Provide timely and accurate customer support, including real-time shipment tracking updates.
Organize and manage billing data, including Accounts Receivable (AR) tracking and documentation.
Troubleshoot operational issues during live shipments and coordinate solutions with internal teams and external partners.
Ensure customer requirements are met by maintaining high service quality and operational accuracy.
Monitor all cargo movements and provide regular reports to the direct manager.