Logistics Specialist - Novi, MI.

Lineage Logistics • Detroit, MI

1d • Hybrid

About The Position

This role will be a hybrid of onsite/remote. Mondays and Fridays will be WFM, while you will be in the office Tuesdays, Weds, and Thursdays. This role supports traffic coordination, customer service, and transportation planning across multiple territories, including the Southeast and Southern regions such as Texas, Florida, and Virginia. The position involves dispatching orders, managing track-and-trace activities, and working with transportation and warehouse management systems (TMS/WMS), though prior system experience is a plus and not required. It is a highly trainable role suited for someone adaptable and comfortable with change management, particularly as they learn new software such as TMS platforms. The training program includes a structured 30/60/90-day onboarding plan with shadowing opportunities and hands-on learning to understand customer accounts and operational workflows, with a strong emphasis on visual and practical learning. Support the day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process. Provide customer support for Lineage Transportation Team. KEY DUTIES AND RESPONSIBILITIES Plan and coordinate multiple orders across several customers daily. Set pick up/delivery appointments based on service and schedule requirements. Interface with customer base to facilitate problem resolution and improvement opportunities. Ensure carrier/customer accessorial costs are communicated timely. Monitor carrier performance and recommend routing changes as needed. Evaluate carrier alternatives and tender freight based on cost/service requirements. MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES) Bachelor’s degree in related field 2 years’ shipping or transportation coordination environment experience or relevant certification Thorough knowledge of shipping and transportation operations and familiarity with import and export processes Experience with transportation management software Proficient computer skills, including Microsoft Office Suite Excellent verbal and written communication skills with the ability to interact with internal and external customers Excellent organizational skills, including the ability to multi-task and prioritize workload Excellent problem-solving skills and attention to detail Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

Requirements

• Bachelor’s degree in related field
• 2 years’ shipping or transportation coordination environment experience or relevant certification
• Thorough knowledge of shipping and transportation operations and familiarity with import and export processes
• Experience with transportation management software
• Proficient computer skills, including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Excellent organizational skills, including the ability to multi-task and prioritize workload
• Excellent problem-solving skills and attention to detail

Responsibilities

• Plan and coordinate multiple orders across several customers daily.
• Set pick up/delivery appointments based on service and schedule requirements.
• Interface with customer base to facilitate problem resolution and improvement opportunities.
• Ensure carrier/customer accessorial costs are communicated timely.
• Monitor carrier performance and recommend routing changes as needed.
• Evaluate carrier alternatives and tender freight based on cost/service requirements.
• Support the day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process.
• Provide customer support for Lineage Transportation Team.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level