Logistics Associate - Novi, MI

Lineage•Novi, MI

5d•Hybrid

About The Position

This is a hybrid role supporting the logistics team with traffic coordination and carrier updates. A background in transportation, logistics, or carrier management is preferred. Strong organizational skills and proficiency in Microsoft Excel are required. Support the day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process. Provide customer support for Lineage Transportation Team. SUMMARY Support the day-to-day transportation operations, including clerical work, order entry, planning appointments, track and trace, document scanning, and assisting Logistics Specialists in support of the overall import/export process.

Requirements

High School Diploma or Equivalent
Basic computer skills including proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail

Nice To Haves

Background in transportation, logistics, or carrier management is preferred.
No prior experience is required; previous experience in a shipping or transportation coordination environment experience or relevant certification is advantageous but not necessary

Responsibilities

Support basic customer needs by answering phones, managing email volume, and becoming familiar with customer accounts
Utilize transportation software to track and trace vessel and terminal schedules and generate reports for visibility
Collaborate with Logistics Specialists and warehouse staff to achieve daily goals
Support Logistics Specialists with planning appointments and coordinating orders
Assist with billing every 1-3 days and ensure rates are accurate
Research for both customer and driver documentation
File and scan driver documentation
Perform basic audits to review vendor invoices to minimize discrepancies