Logistics Specialist AO7177547

BTI Solutions•Santa Ana, CA

64d

About The Position

This role is responsible for establishing and managing relations with 3PL, entities, and Customers. The specialist will lead training and enrichment of department staff, develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence, and produce and distribute department reports to various groups/stakeholders within the Supply Chain network. The position involves providing status of orders to various business units, running daily Open Order and Goods Issued reports to identify shipping and in-transit status within the SAP system, and tracking and resolving warehouse and carrier shipping errors. The role requires attention to detail, the ability to identify process improvements and streamline existing processes, and adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks. The specialist will exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions, and actively support team projects and effectively communicate with team members. Ad hoc reporting and project management are also key aspects of this position.

Requirements

Advanced excel knowledge (data analysis-pivot tables-charts-v-lookups)
Logistics background
Customer service background
Attention to detail and ability to identify process improvements and streamline existing processes
Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
Actively support team projects and effectively communicate with team members
Bachelor’s Degree in Supply Chain preferred or 5+ years’ experience with 3PL warehousing, transportation and account/order management
Demonstrated ability to analyze information to identify, escalate and make recommendations
Strong interpersonal and communication skills including written, verbal, and active listening
Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros and other advanced formulas
Advanced Microsoft Office (Outlook, PowerPoint, etc.)
SAP and TMS experience required
In depth understanding of logistics industry’s standards and best practices
Strong time management, organization, prioritization and follow up skills
Ability to complete tasks and solve problems with limited guidance and direction
Demonstrates a strong work ethic and ability to learn
Excellent problem solving, decision making, and analytical skills

Nice To Haves

Microsoft Visio experience a plus

Responsibilities

Establish and manage relations with 3PL, entities, and Customer
Lead training and enrichment of department staff
Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network
Provide status of orders to various business units
Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within SAP system
Track and resolve warehouse and carrier shipping errors
Identify process improvements and streamline existing processes
Manage and prioritize multiple time-sensitive tasks
Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
Actively support team projects and effectively communicate with team members
Ad hoc reporting/project Management