Logistics Specialist II (Hybrid)

Uber Freight•Rogers, AR

6h•Hybrid

About The Position

Uber Freight is looking for Logistics Specialists to support dedicated customer accounts within our Managed Transportation organization. In this role, you will play a critical part in day-to-day transportation execution, helping ensure freight moves efficiently, service expectations are met, and customers receive a high level of operational support. This role is ideal for individuals who enjoy problem-solving, multitasking, working cross-functionally, and building strong relationships with carriers and customers. You will gain exposure to transportation management systems, shipment execution, carrier operations, and customer communication while working alongside a highly collaborative team. This position follows a hybrid work schedule (3 days in-office, 2 days remote) and is based out of our Rogers, AR office.

Requirements

High school diploma or GED equivalent
1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field OR Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field
Intermediate proficiency with Microsoft Office Suite or Google Workspace

Nice To Haves

2+ year of experience in transportation, logistics, supply chain, customer operations, or a related field
Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field
Experience working within a Transportation Management System (TMS)
Advanced proficiency with Microsoft Office Suite or Google Workspace
Experience working in a customer-focused operational environment

Responsibilities

Manage daily transportation execution activities for assigned customer accounts
Utilize Uber Freight’s Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates
Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance
Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions
Support appointment scheduling and shipment visibility updates
Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts
Analyze shipment and carrier performance trends to identify opportunities for service improvement
Leverage routing guides and spot market options to support effective freight coverage and transportation solutions
Assist with resolving shipment data discrepancies and invoice-related issues within the TMS
Document and follow customer-specific operational procedures and workflows
Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes