Logistics Specialist II

Uber Freight•Saint Louis, MO

1d•Hybrid

About The Position

Uber Freight is seeking a motivated, detail-oriented logistics professional to support end-to-end transportation operations. This role is suited to someone with experience in logistics, transportation, or customer support who enjoys solving problems and building strong relationships with customers, carriers, and internal teams. The specialist manages shipment lifecycles, coordinates with carriers, schedules appointments, resolves transportation challenges, and provides accurate, timely communication. The position contributes to service performance, customer satisfaction, and operational success while offering opportunities to expand operational knowledge and expertise. The position is based in St. Louis, Missouri, and follows a hybrid schedule combining in-office collaboration with remote flexibility.

Requirements

At least 1 year of experience in transportation, logistics, or supply chain operations.
Intermediate proficiency in Microsoft Office Suite or Google Workspace.

Nice To Haves

Bachelor’s degree in Transportation, Logistics, or Supply Chain Management.
At least 3 years of experience in transportation or logistics operations.
At least 2 years of experience with Uber Freight’s Transportation Management System (TMS).
Advanced proficiency in Microsoft Office Suite or Google Workspace.

Responsibilities

Use Uber Freight’s Transportation Management System (TMS) to manage the order lifecycle, including load building, tendering, tracking, and execution.
Drive on-time pickup and delivery performance across assigned accounts.
Build and maintain carrier relationships to support consistent service delivery.
Execute freight coverage strategies using routing guides and spot-market options, including rate negotiation when needed.
Optimize transportation plans through consolidation, routing, and mode selection to balance cost and service.
Monitor shipment data integrity and proactively resolve system errors or exceptions.
Identify trends and use data-driven insights to prevent service failures.
Communicate professionally with shippers, receivers, carriers, and internal stakeholders.
Analyze performance trends across carriers, shippers, and receivers and recommend service improvements.
Resolve carrier invoice discrepancies within TMS financial workflows.
Support onboarding and training of new users on systems and customer processes.
Document and execute customer-specific standard operating procedures accurately and consistently.
Serve as a key point of contact for resolving issues between carriers and customers.
Apply transportation knowledge, including equipment types, market dynamics, and shipment requirements, to support execution.

Benefits

Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
Dental and vision benefits.
401(k) match.
Financial and mental wellness benefits.
Parental leave.
Short- and long-term disability coverage.
Life insurance.
Potential eligibility for a performance or sales incentive bonus program.
Potential participation in Uber Freight equity awards.
Other types of compensation depending on the role.