Logistics Specialist II

Uber Freight•St. Louis, MO

1d•Hybrid

About The Position

Uber Freight is seeking a motivated, detail-oriented professional to support end-to-end transportation operations. The role is suited to someone with logistics, transportation, or customer-support experience who enjoys problem-solving in a fast-paced environment and building relationships with customers, carriers, and internal teams. The Logistics Specialist II manages shipment lifecycles, coordinates with carriers, schedules appointments, resolves transportation challenges, and communicates with customers to support timely and accurate service. The position contributes to service performance, customer satisfaction, and operational success while offering the opportunity to develop operational expertise. The position is based in St. Louis, Missouri, and follows a hybrid schedule combining in-office collaboration with remote flexibility.

Requirements

At least 1 year of experience in transportation, logistics, or supply chain operations.
Intermediate proficiency in Microsoft Office Suite or Google Workspace.

Nice To Haves

Bachelor’s degree in Transportation, Logistics, or Supply Chain Management.
At least 3 years of experience in transportation or logistics operations.
At least 2 years of experience with Uber Freight’s Transportation Management System (TMS).
Advanced proficiency in Microsoft Office Suite or Google Workspace.

Responsibilities

Use Uber Freight’s Transportation Management System (TMS) to manage the full order lifecycle, including load building, tendering, tracking, and execution.
Drive on-time pickup and delivery performance across assigned accounts.
Build and maintain carrier relationships to support consistent service delivery.
Execute freight coverage strategies using routing guides and spot market options, including rate negotiation when needed.
Optimize transportation plans through consolidation, routing, and mode selection to balance cost and service.
Monitor shipment data integrity and proactively resolve system errors or exceptions.
Identify trends and use data-driven insights to prevent service failures.
Communicate professionally with shippers, receivers, carriers, and internal stakeholders.
Analyze performance trends across carriers, shippers, and receivers and recommend service improvements.
Resolve carrier invoice discrepancies within TMS financial workflows.
Support onboarding and training of new users on systems and customer processes.
Document and execute customer-specific SOPs accurately and consistently.
Serve as a key point of contact for issue resolution between carriers and customers.
Apply transportation knowledge, including equipment types, market dynamics, and shipment requirements, to support execution.

Benefits

Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
Dental and vision benefits.
401(k) match.
Financial and mental wellness benefits.
Parental leave.
Short- and long-term disability coverage.
Life insurance.
Eligible employees may receive performance or sales incentive bonuses.
Eligible employees may participate in Uber Freight equity awards.
Other compensation may be available depending on the role.