Logistics Specialist II - Trade Compliance

LabConnect•Johnson City, TN

About The Position

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. The Trade Compliance Specialist supports the organization’s global trade operations by ensuring the accuracy and compliance of end-to-end documentation. This role will own customs and trade compliance, supervise customs administration, reporting, maintain licenses/authorizations and serve as the key contact for customs, relevant authorities and internal stakeholders. The position plays a critical role in minimizing compliance risk and ensuring smooth import/export processes.

Requirements

Bachelor’s degree in Supply Chain, International Business, Logistics, or a related field preferred (or equivalent experience)
5+ years of experience in trade compliance, logistics, import/export operations, or a related function
Experience reviewing or creating shipping documentation
Extensive knowledge of customs regulations, import/export requirements, and global trade processes
Experience working with customs brokers, freight forwarders, or couriers
Strong attention to detail and high level of accuracy in document review and data validation
Working knowledge of international trade compliance principles and documentation requirements
Ability to interpret and apply trade regulations and internal compliance policies
Effective communication and stakeholder engagement
Strong problem‑solving and critical‑thinking skills
Proficiency in Microsoft Office (especially Excel) and experience working in ERP or trade management systems
Ability to follow structured processes while also identifying opportunities for improvement
High degree of accountability and ability to work independently within defined guidelines
Exemplary multitasking and organizational skills.
Must have excellent interpersonal skills and maintain both a proactive and positive attitude
Full fluency in English

Responsibilities

Ensure end-to-end documentation is prepared and delivered on time
Manage certificates and regulated documentation
Own customs and trade compliance
Supervise customs request for information
Play a central role in strengthening and standardizing trade compliance processes, while leading regional implementation and adoption of Trade Compliance processes and policies
Establish regional practices for import/export compliance, tariff classification, country of origin determination and export control classification
Identify opportunities to leverage preferential trade programs and duty mitigation strategies
Supporting in audits, regulatory inquiries
Monitor developments in global regulations
Translate applicable regulations into clear and concrete guidelines
Create, review, audit, and correct commercial invoices to ensure accuracy, completeness, and compliance with applicable import/export regulations
Coordinate with Importers of Record (IORs), customs brokers, carriers, and other third-party partners to resolve discrepancies and ensure shipment compliance
Identify and escalate compliance issues, delays, or inconsistencies in documentation or processes
Follow established internal procedures, controls, and compliance guidelines
Collaborate cross-functionally to ensure alignment of trade compliance requirements and data accuracy