logistics services manager, Manufacturing

Starbucks Coffee CompanyKent, WA
$112,900 - $169,500

About The Position

This position contributes to Starbucks’ success by ensuring product is effectively and efficiently delivered from Starbucks manufacturing plant to our 3PL and internal distribution centers. Develops processes to ensure a cost-effective, high service approach to order and logistics issue resolution. Partners cross-functionally to develop logistics services team that can accommodate business growth and generate value for Starbucks and customers.

Requirements

  • Supply chain operations experience in multiple departments and scaled operations (4-6 years).
  • Experience establishing and implementing systems, processes, and tools for business unit/department (4-6 years)
  • Cross-functional experience in three or more of the following areas: procurement, production, DC operations, shipping and transportation, inventory control, vendor management and engineering, management (including building and leading cross-functional teams) (1-3 years)

Nice To Haves

  • Foodservice and/or consumer packaged good industry experience preferred.

Responsibilities

  • Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports enables success, builds confidence in leadership, and works as a team to achieve business results
  • Models and acts in accordance with Starbucks Mission and Values
  • Support the successful implementation of company programs
  • Maximize return on resources when managing teams requests
  • Communicate and influence cross-functionally, both within KFP and across business partner teams
  • Prepare, communicate and educate client groups and team on changes in policies and practices within the organization
  • Plan and manage business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.
  • Manage resource plans for various initiatives and build process supporting business strategy by sequencing workload and resources.
  • Implement processes to reduce overall logistics costs through optimization and influencing other business areas
  • Ensure proper execution of product, packaging and shelf-life requirements. Is involved in investigating and issue resolution/recovery when requirements are not met.
  • Develop and enhance processes and procedures for effective order and customer management. Identifies cost and benefit of potential improvements and manages the implementation of improvements. Utilizes internal measurements and provides ongoing audit for continuous improvement
  • Manage the development and implementation of technology related systems procedures and standards.
  • Collaborate with internal business partners to determine technology and applications to support new client programs. Manage the assessment and analysis of overall effectiveness of systems to ensure optimum performance of applications, including contact management, reporting, order entry and related systems.
  • Be knowledgeable of the regulatory and legal aspects as relating to economics of distributions and transportation; as well as all aspects of distribution services, costs, operations and negotiations.
  • Understand the unique business requirements for customer and Channel Development field team and be able to effectively translate that into an actionable request/project within the Supply Chain function and vice versa.
  • Act as a cross-functional liaison between Starbucks business units, supply chain, stores and retailer.
  • Use problem-solving and alternative analysis methodologies to assess the financial and operational impact of business initiatives. Assesses critical information required to make effective decisions or recommendations for process changes.
  • Develop and manage ongoing relationships with SCO, support functions, customers and vendors to improve service levels
  • Must have a solid understanding and be able to educate others on product shelf life.
  • Challenges and inspires team members to achieve business results.
  • Conducts and ensures the completion of performance reviews.
  • Ensures partners adhere to legal and operational compliance requirements.
  • Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
  • Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results

Benefits

  • medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • short-term and long-term disability
  • paid parental leave
  • family expansion reimbursement
  • paid vacation from date of hire
  • sick time (accrued at 1 hour for every 25 hours worked)
  • eight paid holidays
  • two personal days per year.
  • 401(k) retirement plan with employer match
  • discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • incentivized emergency savings
  • financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • student loan management resources
  • access to other educational opportunities.
  • backup care
  • DACA reimbursement.
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