Logistics Quality Engineer

D-Career•Duncan, SC

13d

About The Position

Responsible for management of logistics problem solving processes including root cause analysis and introduction of corrective actions to resolve logistics problem landscape affecting internal and external customers. This role involves active participation in all company activities and programs (Quality, Ideas for Improvement, Training, Human Resources, Security, Environmental Health and Safety, etc.) which apply according to the proper activities of the position. And any other duties as assigned.

Requirements

Management of logistics problem solving processes
Root cause analysis
Introduction of corrective actions
Resolution of logistics problem landscape
Effective problem solving process execution and documentation (QSYS)
Tracking and reporting of problem landscape status
Monitoring and documentation of costs associated with logistics problem landscape
Reporting logistics KPI's
Tracking necessary corrective actions
Monitoring process characteristics
Defining and implementing processes or corrective actions
Ensuring effectiveness of new and established processes/corrective actions
Maintaining documentation (8D, L-FMEA, P-FMEA, etc.)
Implementing and managing processes for logistics standards conformity
Participation in audits (Internal Systems, CCC, IATF, VDA, etc.)
Identification of continuous improvement opportunities
Active participation in company activities and programs (Quality, Ideas for Improvement, Training, Human Resources, Security, Environmental Health and Safety, etc.)

Responsibilities

Primary customer representative for resolving logistics issues including immediate response support, communication internally and externally, and problem solving activities.
Responsible for ensuring effective problem solving process executed and documented (QSYS) for logistics complaints detected internally and/or at customer locations (wrong deliveries, mislabels, etc.).
Tracks and regularly reports status of problem landscape and activities to management and customer interfaces to ensure adherence to problem resolution timelines.
Monitors and documents costs associated with logistics problem landscape.
Responsible for reporting logistics KPI's (ex: customer scorecard, wrong deliveries, etc.) and tracking necessary corrective actions.
Monitors process characteristics to ensure conformity to defined standards and specifications.
Defines and implements necessary processes or corrective actions to identified non-conformances.
Ensures effectiveness of new and established processes/corrective actions through preventative measures.
Maintains documentation per standards as required for relevant documents (8D, L-FMEA, P-FMEA, etc.).
Implements and manages processes necessary to ensure conformity to required logistics standards.
Participates in audits as required including internal, external, and customer audits (Internal Systems, CCC, IATF, VDA, etc.).
Identifies opportunities for continuous improvement in processes and/or products and actively participates in implementation of corrective actions to achieve improvements where applicable.
Performs any other tasks or assignments not listed within this job description as deemed necessary for the department / company as requested by Management.