Logistics Quality Engineer

Dräxlmaier Industrial Solutions•Duncan, OK

11d

About The Position

Responsible for management of logistics problem solving processes including root cause analysis and introduction of corrective actions to resolve logistics problem landscape affective internal and external customers.

Requirements

Management of logistics problem solving processes
Root cause analysis
Introduction of corrective actions
Resolving logistics problem landscape affecting internal and external customers
Immediate response support
Communication internally and externally
Problem solving activities
Ensuring effective problem solving process executed and documented (QSYS) for logistics complaints
Tracking and reporting status of problem landscape and activities
Monitoring and documenting costs associated with logistics problem landscape
Reporting logistics KPI's
Tracking necessary corrective actions
Monitoring process characteristics to ensure conformity to defined standards and specifications
Defining and implementing necessary processes or corrective actions to identified non-conformances
Ensuring effectiveness of new and established processes/corrective actions through preventative measures
Maintaining documentation per standards as required for relevant documents (8D, L-FMEA, P-FMEA, etc.)
Implementing and managing processes necessary to ensure conformity to required logistics standards
Participating in audits (Internal Systems, CCC, IATF, VDA, etc.)
Identifying opportunities for continuous improvement in processes and/or products
Actively participates in implementation of corrective actions to achieve improvements
Active participation in all company activities and programs (Quality, Ideas for Improvement, Training, Human Resources, Security, Environmental Health and Safety, etc.)

Responsibilities

Primary customer representative for resolving logistics issues including immediate response support, communication internally and externally, and problem solving activities
Responsible for ensuring effective problem solving process executed and documented (QSYS) for logistics complaints detected internally and/or at customer locations (wrong deliveries, mislabels, etc.)
Tracks and regularly reports status of problem landscape and activities to management and customer interfaces to ensure adherance to problem resolution timelines
Monitors and documents costs associated with logistics problem landscape
Responsible for reporting logistics KPI's (ex: customer scorecard, wrong deliveries, etc.) and tracking necessary corrective actions
Monitors process characteristics to ensure conformity to defined standards and specifications
Defines and implements necessary processes or corrective actions to identified non-conformances
Ensures effectiveness of new and established processes/corrective actions through preventative measures
Maintains documentation per standards as required for relevant documents (8D, L-FMEA, P-FMEA, etc.)
Implements and manages processes necessary to ensure conformity to required logistics standards
Participates in audits as required including internal, external, and customer audits (Internal Systems, CCC, IATF, VDA, etc.)
Identifies opportunities for continuous improvement in processes and/or products and actively participates in implementation of corrective actions to achieve improvements where applicable
Performs any other tasks or assignments not listed within this job description as deemed necessary for the department / company as requested by Management
Active participation in all company activities and programs (Quality, Ideas for Improvement, Training, Human Resources, Security, Environmental Health and Safety, etc.) which apply according to the proper activities of the position.
And any other duties as assigned