Logistics Professional

OSL Retail Services Inc•Mississauga, ON

3d•$68,000 - $72,000•Onsite

About The Position

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you. We have an exciting opportunity to hire a Logistics Professional, reporting to the Logistics (Cost, Customs and Claims) Manager. The primary responsibility is to be the main point of contact for customs operations by monitoring all imports to Canada and export shipments from Canada. Additional responsibility includes freight invoice processing daily. The incumbent is responsible for meeting the requirements of regulatory agencies relating to international trade and all matters relating to customs, including release and accounting requirements, free trade agreement requirements and other specified government agencies.

Requirements

Minimum 3 - 5 years customs brokerage or customs compliance role and Importation expertise, inclusive of International Incoterms / Trade Agreements / Global supply realization
CCS (Certified Customs Specialist) designation required
Comprehensive MS Office (Excel, PowerPoint) suite
Strong working knowledge of Canadian Importation Law and customs regulations
Solid understanding of Customs management and trade compliance principles
In-depth knowledge of Tariff structures and HS classification methodologies
Experience with Risk / Control management of spend across multiple Logistics cost points

Nice To Haves

Logistics designations / Professional Accreditation (CCLP, P.Log., etc.) preferred
International Incoterms / Trade Agreements expertise (CUSMA, etc) preferred
Experience in Logistics Cost Management inclusive of invoice verification process, Tariff master creation and maintenance.
Customs compliance with special advocacy on tariffs such as HS classification, Tariff treatment, duty, and regulatory interpretation in support of compliance decisions

Responsibilities

Review and maintain HS classification codes in system to ensure accuracy and regulatory compliance
Manage operational execution of Free trade agreement (FTA), CPTPP and certificate of origin and follow up with various points of origin or acquire from system
Determination of tariff treatment based on documents and provide tariff opinion to Logistics Manager or Senior team member for approval
Serve as a primary point of contact for customs-related inquiries, handling general inquiries professionally (internally and externally) over the phone, in person, or through email
Supports the Canadian business units by providing documentation and information requirements to facilitate import and export movements
Prepare and maintain customs reporting and customs dashboard for internal visibility and compliance monitoring
Assist with any duty recoverable follow up and reporting as required
Maintain and update SOP standard operating procedures related to customs and trade compliance
Support trade compliance governance, including: CBSA regulatory requirements; B2 adjustments; with hands-on use of the CBSA CARM Portal to support compliance, reporting, and ongoing trade program initiatives
Creation of customs documentation (Commercial Invoice, B13, Packing List)
Liaise with internal and external team on customs support such as but not limited to: documentation, clearance delay, HS code maintenance, customs exam, etc.
Identify process gaps, compliance risks, and improvement opportunities, providing recommendations to management team
Assist the Logistics Manager or Senior team member with any special customs project as required
Download, validate, and provide invoice data from system and provide to 3PL daily
Record retention filing system and maintenance of documents
Any other duties as required or requested will be assigned

Benefits

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

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