Logistics Planner

Parkland Corporation•Charlottetown, PE

12d

About The Position

The Logistics Planner is responsible for outbound supply chain operations to ensure customer orders are fulfilled in alignment with commitments and customer expectations. From an operational expenditure (OPEX) perspective, the fleet of trucks and team of drivers collectively account for the largest portion of OPEX spend; the Logistics Planner is responsible for optimizing the utilization of the fleet and drivers. The position involves route optimization for day-to-day plans and having a longer-term view to support profitable growth for the Organization.

Requirements

Post-secondary education with a focus on Business Administration, Supply Chain Management, Logistics or a related field
2+ years of experience in a supply chain management role
Possess excellent customer service and communication skills with people at all levels of an organization including drivers, sales, co-workers, and senior managers.
Proficiency in Microsoft Office and Logistics Software
Strong technical, analytical, and problem-solving skills – Forethought

Responsibilities

Work as part of a team to effectively fulfill customer deliveries through the ongoing analysis of requirements, demands/orders, capacity, constraints, and regional geography.
Develop optimal routes daily for our Commercial Brand’s (Bluewave, Columbia Fuels, Ultramar, Island Petroleum) fleet and team of drivers, communicate with drivers and customers as necessary to execute the daily plans.
Anticipate issues/problems (both short and long term) and take action to resolve and/or mitigate risk. Perform proactive analysis to prevent service failures.
Perform daily analysis and data maintenance duties based on reporting of identified metrics to improve efficiency & utilization, manage expenses and provide excellent customer service.
Communicate professional and proactive updates to customers and resolve issues as they arise to the best of your ability, escalating to the appropriate individual when necessary.
Develop ways to increase productivity, maximize efficiency, reduce waste all while improving customer service and safety.
Manage the logistics scorecard process and performance metrics.
Connect with sales and operations to engage with new customers and build rapport.
Help grow the business by building quality relationships with customers through learning their needs, and consistently exceeding their expectations.
Analyze and communicate the performance of our commercial brand’s outbound delivery operations; identify opportunities to improve logistical and operational processes/systems and the overall approach for serving regions/zones in a more effective manner.
Collaborate with commercial employees throughout the organization to implement and manage change that will make the organization better.
Conduct variance analysis on KPI’s and suggest corrective actions.
Provide support to drivers in troubleshooting system and/or customer issues (e.g. deliveries, inventory, truck software).
Provide the Operations team with insights on opportunities to improve supply change, cost to serve, customer service, capacity planning and scheduling.
Work alongside Operations to schedule service and repair of equipment.
Work with Operations to identify driver scheduling requirements to ensure adequate and effective coverage to meet customer delivery needs.