Logistics Operator

ONEOK•Galena Park, TX

15h

About The Position

The Logistics Operator manages incoming and outgoing product receipts at marine facilities, where product may arrive by rail car, truck, barge or ship, pipeline, or tank-to-tank transfer. The role balances customer demand with storage capacity and terminal capabilities, monitors overlapping asset schedules, and makes timely decisions to mitigate conflicts and keep product movements safe and efficient. Decisions can have significant financial impacts for customers and ONEOK. The position works 12-hour shifts to accommodate real-time operational changes and performs duties with minimal direct supervision. The Logistics Operator tracks product movement schedules and inventory, coordinates with terminal operations and maintenance, and communicates schedule changes to the Terminal Operator Lead and Marine Logistics Analyst. The role uses Mainsail/Mainmast, ODS, and other company systems to manage product flow and records. It verifies storage capacity and inventory, handles movement documentation, and checks gauge paperwork from operations and third-party inspectors for accuracy in customer billing. The position also gathers environmental data for entry into the QMS and may participate in internal, customer, or governmental audits. As time allows, the role performs terminal operator duties, including operating pumps, sampling and gauging products, completing valve lineups and tank changes, supporting truck and rail operations, inspecting and maintaining equipment and facilities, and participating in emergency response. The employee must follow safety policies and procedures, including System Integrity Plan and OQ requirements. Duties may include DOT-covered pipeline operations, maintenance, or emergency response functions. Travel may be required as business needs dictate; driving a company vehicle may be assigned based on duties and requires the applicable driver’s license.

Requirements

High school diploma required.
Three to five years of related work experience preferred.
Ability to communicate effectively in English, orally and in writing.
Ability to communicate effectively with supervisors, coworkers, and internal and external customers.
Ability to work in stressful and changing environmental conditions, under time pressure and tight deadlines, and with interruptions.
Ability to use a Windows personal computer for time sheets, email, and accessing the company intranet.
Ability to operate a multi-line phone system.
Ability to follow instructions and standard procedures.
Ability to compile or examine information and select an appropriate action from defined alternatives.
Ability to organize and analyze information and identify solutions from a range of alternatives.
Ability to handle complex issues requiring substantial analysis or independent judgment, as well as highly complex or sensitive issues without established policies or precedents.
Ability to make quick, real-time decisions with potentially significant financial impact; multitask and prioritize in a fast-paced, deadline-oriented environment.
Strong interpersonal skills and ability to learn quickly and stay current with facility changes affecting product movements and terminal capabilities.
Proficiency in creating and maintaining Excel spreadsheets.
Ability to remain alert and respond immediately to hazardous conditions where impaired performance or failure to follow safety precautions could cause serious injury or property damage.
Ability to meet the stated light-work physical demands, including frequent standing and walking and occasional lifting, carrying, pushing, pulling, and climbing.

Nice To Haves

Marine scheduling and/or inventory experience.
Pipeline scheduling and/or inventory experience.
Terminal operations experience.
Customer service experience.
TWIC (Transportation Worker Identification Credential), where applicable.
OSHA or industry-related safety training.
First Aid/CPR certification.
HAZWOPER certification.

Responsibilities

Monitor product movement schedules and oversee incoming and outgoing product movements by ship or barge, truck, rail car, pipeline, and intra-plant tank transfers.
Maintain and adjust schedules for incoming and outgoing traffic and customer demand; communicate changes to the Terminal Operator Lead and Marine Logistics Analyst.
Coordinate product movements with the Terminal Operator Lead, balancing customer requests with terminal capabilities and limitations.
Interact with commercial, environmental, engineering, operations, maintenance, customers, and other groups to meet customer and regulatory requirements.
Monitor product inventory and control system flow using company systems, including Mainsail/Mainmast and ODS.
Compare inventory and tank capacity with scheduled receipts and shipments, and make real-time decisions about available tank space, including shifting product between tanks when needed.
Coordinate with shift operations and maintenance personnel to ensure products are moved safely, efficiently, and correctly, including taking tanks offline for routine maintenance or repairs.
Complete and handle bills of lading, pipeline movement sheets, intra-plant transfer records, and meter sheets for barges and vessels.
Gather environmental data and enter it into the QMS.
Participate in internal and external audits as needed.
Operate pumping units and refined- and crude-product pumps as time allows.
Sample products and run samples using in-house lab equipment; measure physical stock, meters, and additive variances.
Gauge products transferred to and from docks, tanks, trucks, rail cars, and pipelines.
Perform valve lineups, switches, and tank changes to move products into and out of storage.
Follow safety requirements to prevent contamination, spills, and product loss.
Enter information into computer programs and other system applications.
Maintain facility appearance, repair or replace equipment, conduct tank inspections and facility inspections, analyze tank contents, and prepare required records.
Assist drivers and customers and perform truck-rack operations and rail-car offloading duties.
Perform general maintenance and assist area technicians as requested.
Participate on the facility emergency response team and attend and actively participate in safety training meetings.
Comply with company policies and procedures, including System Integrity Plan and OQ requirements, and apply them to location work practices.
Complete other projects, assignments, and tasks as directed.