Logistics Operations Manager, Google Cloud

Google•Atlanta, GA

16h•$111,000 - $159,000

About The Position

The Google Cloud Logistics NASA Operations team operates logistics and supply chain processes in support of internal and external customers, aiming for on-time, complete delivery through efficient practices and waste reduction. The Logistics Operations Manager leads the optimization of daily logistics processes using current industry standards and best practices. The role drives continuous improvement recommendations, manages implementation of operational changes, standardizes user documentation, develops action-oriented processes, and works with partner teams. It oversees operational improvement efforts, assesses operational impacts, engages stakeholders, encourages innovation within operations, and prepares presentations or documents for leadership on operational performance and improvements. The work involves data center and warehouse operations. The role manages logistics operations, material flow, and third-party logistics vendors, while monitoring service levels, performance indicators, and vendor scorecards. It develops forward and reverse logistics strategies, applies technology and automation to improve operations, and partners with internal teams, carriers, and external vendors to reduce delivery cycle times and scale operations. The listed U.S. compensation is $111,000–$159,000, plus a 15% bonus target, equity, and benefits.

Requirements

Bachelor's degree or equivalent practical experience.
5 years of experience in a customer- or client-facing role supporting supply chain, logistics, or vendor relations.
5 years of experience building relationships with stakeholders or clients.
5 years of experience identifying process issues, creating solutions, and working with cross-functional teams.

Nice To Haves

MBA or master's degree.
3 years of experience analyzing data and generating business insights to guide business decisions.
Experience with data center logistics.
Ability to work independently and as part of a cross-functional team.
Ability to apply structured thinking and logic to work and provide innovative solutions to issues.

Responsibilities

Manage daily logistics operations, material flow, and third-party logistics warehouse and data center vendors, including overseeing budgets, invoices, and capital improvements.
Monitor Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.
Drive technology-driven automation, reduce Mean Time To Repair (MTTR), optimize capacity, and eliminate obstacles in material flow to lower operational costs.
Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.
Drive continuous process improvement recommendations and manage implementation of operational changes.
Standardize user documentation and create processes that motivate action.
Initiate and oversee operational improvement efforts for NASA Google Cloud Logistics, analyze operational impacts, and work with key stakeholders.
Motivate innovation within operational teams.
Create presentations or documents for the leadership team highlighting operational performance and improvements.