Logistics Operations Coordinator

DHL (Supply Chain)•Livonia, MI
•Onsite

About The Position

DHL Supply Chain is hiring a Logistics Operations Coordinator. In this role, you will assist in coordinating, tracking, and monitoring Road, Ocean, and Air shipments to ensure timely and efficient transportation execution. This includes customer and carrier communication, transportation problem-solving, and maintaining accurate shipment records. DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada, offering endless opportunities in a global business.

Requirements

  • A minimum of 1 year transportation/logistics experience is required.
  • High School Diploma or Equivalent, preferred
  • 6 months – 1 year warehouse or logistics experience, preferred
  • Communication and customer service skills
  • Ability to handle multiple tasks simultaneously
  • Ability to work as part of a team and individually

Responsibilities

  • Assist in coordinating, tracking, and monitoring Road, Ocean, and Air shipments to ensure timely and efficient transportation execution.
  • Customer and carrier communication.
  • Transportation problem solving.
  • Maintaining accurate shipment records.
  • Assist in coordination of export/import shipments.
  • Establish and coordinate schedule with carrier and tender shipments.
  • Track and trace all shipments.
  • Update and maintain Transportation Management System(s) – SAP.
  • Prepare and publish daily, weekly reports.
  • Obtain data to assist in analysis on performance trends.
  • Proactively identify problems to management.
  • Answer and resolve basic billing questions when needed.
  • Prepare client invoice packets.
  • Confirm rates with carriers.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on your 30th day
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities
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