Logistics Manager - Multisite

Caldic•Park Forest, IL
•Hybrid

About The Position

The Logistics Manager leads the shipping teams at Caldic’s University Park and Elgin, Illinois facilities, overseeing the shipping and receiving of products, ingredients, and supplies according to company processes and procedures. The role directs warehouse and shipping-support staff and ensures orders are picked, staged, loaded, shipped, and invoiced safely and efficiently using the systems, tools, and equipment provided by Caldic. The position collaborates with Quality, Replenishment, Production, Customer Service, Inventory Control, the Freight & Customs Team, and the Third-Party Logistics Manager to monitor orders and inventory, coordinate daily shipments, and identify freight savings and optimization opportunities. It also maintains U.S. regional freight-claim records, follows up with carriers and stakeholders, supports freight quoting, and oversees transportation operations, including driver administration, truck inspections, international shipping documentation, and transportation invoice approvals. The position reports to the University Park Facility Operations Manager, with dotted-line reporting relationships to the Elgin Facility Operations Manager and the Caldic Third Party Logistics Manager.

Requirements

  • Minimum grade 12 education or equivalent.
  • At least 7 years of experience in distribution, transportation, and operations.
  • At least 5 years of supervisory or lead-hand experience.
  • Strong computer skills.
  • Forklift truck license required; Caldic internal training will be provided.
  • Knowledge of a warehouse management system and use of an RF scanner is important.

Nice To Haves

  • Food-industry-related experience is an asset.
  • Leadership experience is a strong asset.

Responsibilities

  • Train, support, and assist shipping teams in shipping and receiving procedures, safety, productivity, and efficiency.
  • Communicate daily shipping and receiving priorities and direct teams on loading and order-picking priorities.
  • Distribute and organize daily pick tickets for current-day and advance orders, accounting for Caldic trucks, customer pickups, and regional transfers.
  • Monitor new orders and plan their picking, staging, and loading; use the warehouse management system and applicable inventory procedures, including FEFO.
  • Process return merchandise authorizations for returned totes.
  • Review and approve team members’ regular and overtime hours and vacation requests, and investigate discrepancies.
  • Address employee-relations matters involving shipping team members, with support from Operations leadership or Human Resources as needed.
  • Maintain a clean and safe plant area representative of a food-processing facility and support compliance with applicable safety laws, policies, and procedures.
  • Oversee food-safety and quality requirements, including HACCP plans, CCP monitoring, and the SQF code; participate in SQF internal audits and implement corrective and preventative actions.
  • Review and authorize driver hours weekly and follow up on discrepancies.
  • File driver and truck records, including rental documents, incident records, vacation records, and U.S. DOT requirements.
  • Address driver employee-relations matters using progressive discipline, including coaching as appropriate.
  • Track daily shipment productivity statistics and driver requirements.
  • Conduct annual refresher training on driver procedures and provide additional coaching or training as needed.
  • Inspect Caldic trucks weekly, record damage, and follow up on repairs.
  • Manage international shipments to Canada and other countries, ensuring shipping and customs documentation is complete and accurate.
  • Maintain records of freight claims filed with transportation companies by Replenishment and Customer Care teams and follow up for timely resolution.
  • Audit and approve invoices for transportation companies in the United States.
  • Support the Pricing Team and CDMs by obtaining and providing freight quotes.
  • Work with the Third-Party Logistics Manager to identify freight savings and support freight optimization initiatives.
  • Perform other tasks as required by Operations Facility Managers, the Operations Director, or Caldic leadership.

Benefits

  • Global opportunities with rapid career growth and development.
  • Inclusive, diverse, and dynamic work environment.
  • Opportunity to shape specialty ingredient solutions across food, pharma, personal care, and other industries.
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