Logistics Incident Analyst

Transportation Insight•New York, NY

About The Position

The Logistics Analyst works with clients on incident management within their supply chain. The role functions globally and supports a core team of individuals within that supply chain.

Requirements

  • Experience using Excel.
  • Knowledge of Microsoft SharePoint or ability to learn the system quickly.
  • An associate degree or comparable work experience.
  • Strong organizational skills and attention to detail.
  • Strong interpersonal skills.
  • Concise communication skills over email and phone.
  • Ability to influence individuals and prioritize workload.
  • Ability to work independently as well as within a team.

Responsibilities

  • Enter data.
  • Follow up with transportation carriers by email and phone.
  • Follow up with clients by email and phone.
  • Gather and organize relevant documentation to support incidents under review.
  • Summarize information to convey key facts concisely.
  • Review open incidents and use corrective action plans to drive them to closure.
  • Identify and review trends in the client’s marketplace.
  • Participate in and lead the sharing of materials on conference calls.
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