Logistics Dispatcher - Trucking - Freelance, Remote

Magic

1d•Remote

About The Position

A U.S.-based trucking company operating nationwide lanes is seeking a dedicated dispatcher to streamline day-to-day operations. They work directly with brokers and carriers and want to maintain reliable east-to-west routes while improving booking efficiency. The team values professional communication, quick decision-making, and strong coordination across drivers, brokers, and internal ops. This role exists because the client is currently handling all dispatching themselves—calling brokers, negotiating loads, and coordinating with carriers—and needs a dedicated expert to take over the leg work. This role will ensure consistent load flow, optimize routes and schedules, and maintain strong broker/carrier relationships so the owner can focus on running and growing the business. The objective is to manage the full dispatch cycle efficiently using TMS and load boards while upholding professional, timely communications.

Requirements

Proven experience as a dispatcher in a trucking company (required)
Hands-on use of TMS and major load boards (e.g., DAT, Truckstop or similar)
Strong phone-based negotiation and professional written communication in English
TMS proficiency
Expert at load boards
Confident with phone systems and email
Comfortable using AI tools (Magic AI Tool) and Grammarly
Knowledge of U.S. lanes, equipment types, basic HOS constraints, and market dynamics
Calm under pressure, decisive, organized, detail-oriented, and highly responsive
Polished, professional demeanor with brokers, drivers, and internal teams
Ownership mentality, proactive problem-solver, and metrics-driven
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home

Responsibilities

Review load boards daily and identify profitable loads with a focus on east-to-west routes
Evaluate rates, lanes, and equipment fit; shortlist best options per driver availability
Maintain a running pipeline of opportunities to minimize driver idle time
Call brokers to negotiate rates, confirm load details, and secure bookings
Build rapport and maintain professional, calm communication under pressure
Manage emails and phone follow-ups to lock in confirmations quickly
Confirm driver availability, willingness, and readiness for targeted loads
Send load confirmations with commodity, pickup/delivery details, and route specifics
Monitor progress, update ETAs, and resolve day-of issues professionally
Oversee end-to-end dispatch workflow from identification to assignment
Enter and update data in the TMS for tracking, scheduling, and compliance
Coordinate schedule changes, reschedules, and communicate contingencies promptly
Use TMS, load boards, email, phone systems, Magic AI Tool, and Grammarly to streamline work
Draft/rewrite emails and create quick call scripts for negotiations and status updates
Recommend process improvements to increase speed-to-book and reduce empty miles