San Diego Logistics Dispatch

MAT Express•San Diego, CA

1d•Onsite

About The Position

MAT Express is a leading freight transportation Company headquartered in San Diego servicing Southern California and beyond. Family-owned and operated for 40 years with terminals in San Diego, Los Angeles, Otay Mesa, and Imperial Counties. We are seeking customer forward, long-term career oriented individuals wanting to grow within our Company and become leaders. While a good attitude is oftentimes more important than experience, candidates with prior air freight, port, and/or or logistical experience may have priority consideration.

Requirements

100% in-office.
2+ years of customer service experience.
Self-motivated and efficient.
Understanding of logistics process applying a creative mindset with problem-solving capabilities.
Coachable with the ability to organize necessary resources, including customers, tools, and time to achieve desired results.
Proficient with Microsoft Office products / software, Adobe Acrobat.
Resourceful in finding different ways to solve problems, not afraid to ask questions.
Friendly and flexible.

Nice To Haves

Prior air freight, port, and/or or logistical experience may have priority consideration.
Trucking and logistics experience.

Responsibilities

Keep customers informed by forwarding notice of freight status, shipment date, time, method, answering questions (via phone and/or email).
Arrange shipments by entering service orders/requests; anticipate delivery requirements; place and expedite orders.
Coordinate and dispatch pick up and deliveries of items by examining items, destination, route, rate, and delivery time.
Verify items shipped by matching bills of lading; noting discrepancies.
Document damaged items, shortages, and mis-shipments.
Update job knowledge by participating in educational opportunities.
Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.