Logistics Coordinator | Tues-Sat, 12pm - 9pm

Expeditors • Collierville, TN

9h

About The Position

The Logistics Coordinator identifies and understands customers’ transportation needs by receiving, booking, and scheduling transportation orders. The role ensures the timely and accurate movement of freight and related information while delivering exceptional customer service. Success requires a customer-focused approach, creative problem-solving, strong interpersonal skills, and attention to detail.

The coordinator supports domestic transportation operations from shipment creation through delivery, monitors and resolves shipment exceptions, maintains accurate operating-system data, and processes customer invoicing and carrier-cost verification. The position also supports compliance, department performance goals, and continuous process improvement, while collaborating with customers, carriers, Expeditors offices, team members, and other departments. The stated schedule is Tuesday through Saturday, 12 p.m. to 9 p.m.

Requirements

• Strong organizational and time-management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office and transportation management systems.

Nice To Haves

• Customer service experience.
• Experience in transportation, logistics, supply chain, or freight forwarding.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Build strong relationships with customers, carriers, and Expeditors offices.
• Communicate shipment updates, exceptions, and solutions proactively.
• Follow customer-specific standard operating procedures.
• Review shipment requirements and transportation needs.
• Create and process domestic transportation shipments.
• Coordinate freight movement and monitor shipments from pickup through delivery.
• Resolve shipment exceptions and service issues in a timely manner.
• Maintain compliance with operational and regulatory requirements.
• Enter data accurately and on time in Expeditors operating systems.
• Monitor exception reports and resolve data discrepancies.
• Process customer invoicing accurately and promptly.
• Verify carrier costs and ensure proper billing provisions.
• Follow credit approval processes to minimize financial risk.
• Meet department KPI requirements, deadlines, and service commitments.
• Support continuous process improvement initiatives.
• Collaborate with team members and other departments.

Benefits

• Paid vacation, holiday, and sick time.
• Medical, prescription drug, dental, and vision health plans.
• Life and long-term disability insurance.
• 401(k) retirement savings plan (US only).
• Employee stock purchase plan.
• Training and personnel development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed