Logistics Coordinator

Greenwood Associates Inc.•Niles, IL

12h•Onsite

About The Position

A Logistics Team Member responsible for working with third-party logistics (3PL) providers and carriers to support logistics and sales functions to optimize product flow across the supply chain. This role involves communicating and coordinating with internal teams and external partners to process shipments, ensure timely receipt/delivery of goods, and resolve discrepancies. The position requires maintaining accurate records, entering shipment information into the ERP system (Deacom), and monitoring shipment status.

Requirements

High school diploma or equivalent.
Customer-service orientation, professionalism, and strong interpersonal/relationship management skills.
Positive, motivated, and accountable; demonstrates initiative, a desire to learn, and the ability to multitask in a fast-paced, team-oriented environment.
Excellent written and verbal business communication skills.
Ability to work independently and manage competing priorities.
Strong organization, attention to detail, time management, basic math, and problem-solving skills.
Proficiency with Microsoft Office (especially Excel) and the ability to quickly learn new processes, procedures, and business systems.
Ability to understand and follow food safety principles and basic food science concepts, as applicable to the role.

Nice To Haves

Inventory management experience.
Working knowledge of supply chain concepts, common obstacles, and practical solutions.
1–2 years of logistics, shipping/receiving, or transportation coordination experience.
Experience with carrier/3PL portals, appointment scheduling, and shipping documents

Responsibilities

Communicate and coordinate with internal teams and external partners to process shipments and ensure timely receipt/delivery of goods.
Record, report, and help resolve shipment discrepancies and errors.
Review inbound/outbound documentation for damage, shortages, and accuracy.
Enter and maintain shipment information in the ERP system (Deacom).
Maintain accurate records and ensure documents are filed/stored in designated locations per process requirements.
Enter logistics dispatch orders and verify shipments in the ERP system (sales, logistics, and inventory modules).
Monitor, track, and trace shipments using reports.
Update shipment status and enter carrier KPI information in the ERP system as needed.
Partner with Logistics Coordinators and Customer Service Representatives (CSRs) to obtain freight quotes, provide tracking updates, and support intra-company transfer requests with inventory/purchasing.