Logistics Coordinator
About The Position
The Logistics Coordinator will manage and monitor customer requirements, including fluctuations in their releases. This role involves managing customer portals, maintaining contact with customers to coordinate requirements, delivery dates, and complaints, and monitoring/entering deliveries in SAP. The coordinator will also work internally with the MRP PP/MM Controller to coordinate delivery dates and quantities, and lead problem-solving activities for customer logistics complaints. Responsibilities include monitoring and correcting cumulative shipped quantities, creating sales orders and schedule agreements in SAP, generating financial invoices as needed, and maintaining master data in coordination with SCM and Sales. The position also focuses on improving and standardizing work processes, achieving SCM KPIs, and requires travel availability. Interaction is required with all internal departments and all customers.
Requirements
- Strong MRP/ERP knowledge and experience
- EDI comprehension
- Problem Solving and Decision-Making
- Strong computer and organizational skills
- Good written and verbal skills
- Excellent communication, leadership, and organizational skills
- Keen eye for detail
- Collaborative attitude
- Solution-oriented mindset
- Strong customer service capabilities
Nice To Haves
- Associate’s Degree preferred but not required
Responsibilities
- Managing and monitoring the customer's requirements, including any fluctuations in their releases
- Managing customer portals (shortage tickets, pilot tickets, surveys, contact updates, disputes, etc.)
- Maintaining contact with customers in order to coordinate requirements, delivery dates and complaints
- Monitoring and entering deliveries, dates and quantities in SAP
- Coordinating delivery dates and quantities internally with the MRP PP/MM Controller
- Coordinate problem solving activities in response to customer logistics complaints
- Monitoring and correcting cumulative shipped quantities
- Creating sales orders and schedule agreements in SAP
- Creating financial invoices in SAP as needed
- Monitoring and maintaining the master data in coordination with SCM and Sales
- Helping to improve and standardize work processes
- Responsible for achieving SCM KPIs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
