Logistic Coordinator

AQUATRANS DISTRIBUTORS INC•Nanaimo, BC

2d•Onsite

About The Position

The Logistics Coordinator is responsible for the planning, coordination, and execution of daily transportation activities to ensure efficient and reliable service. This role supports dispatch operations by assigning drivers, optimizing routes, and maintaining clear communication with drivers, customers, and internal teams. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while maintaining a strong focus on customer service and operational efficiency.

Requirements

High school diploma or GED required
Strong computer skills and familiarity with dispatch or fleet management systems
Ability to manage multiple tasks and shifting priorities
Strong organizational and time management skills
Effective communication and interpersonal skills
Problem-solving and decision-making ability
Ability to work under pressure in a fast-paced environment
Attention to detail and accuracy
Teamwork and collaboration
Accountability and dependability

Nice To Haves

Previous experience in transportation, logistics, or dispatch
Knowledge of Vancouver Island geography is an asset

Responsibilities

Schedule and dispatch trucks and trailers to coordinate the timely pickup and delivery of freight
Plan and optimize routing to ensure efficient use of equipment and driver hours while meeting customer requirements
Monitor shipments from pickup through to delivery, ensuring accurate tracking and timely status updates
Communicate regularly with drivers via phone and messaging to provide instructions, updates, and support
Communicate with customers via phone and email to provide shipment updates, resolve issues, and maintain strong relationships
Book and coordinate ferry sailings and other transportation requirements as needed
Proactively identify and resolve scheduling, routing, or service issues to minimize delays and disruptions
Collaborate with dispatch and fleet team members to ensure smooth day-to-day operations
Ensure compliance with company policies, safety standards, and applicable transportation regulations
Provide general administrative and operational support as required