Logistics Coordinator

NRI 3PL•Fontana, CA

15h•$21 - $26•Onsite

About The Position

The Logistics Coordinator supports NRI’s Operations Department by owning scheduled shipment pickups and deliveries, collaborating with internal teams, and providing customer service to internal and external contacts. The role requires critical thinking in a fast-paced, dynamic environment, effective communication across organizational levels, multitasking, adapting to shifting priorities, and working both independently and collaboratively. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., at 16609 Slover Ave, Fontana, California. The starting pay range is $21.00–$25.50 per hour. The coordinator manages outbound shipping in accordance with client and customer requirements, compliance rules, and service-level agreements. Duties include coordinating carriers and shipment documentation, resolving shipping issues, tracking shipments, and ensuring required labels and dangerous-goods standards are followed. Occasional overtime may be required.

Requirements

At least one month of experience as a Logistics Coordinator.
Proficiency with Microsoft Office, specifically Outlook, Excel, Teams, and OneDrive.
Ability and willingness to learn TMS carrier systems, programs, portals, and WMS.
Good standing in the current position, including good attendance and performance and no PIPs within the last three months.
Ability to carry out essential job functions, including lifting and carrying up to 50 pounds, walking and standing for extended periods, climbing ladders or stairs, working at heights in elevated areas, and tolerating dust, dirt, noise, odors, heat, and cold.
Ability to adapt to changing priorities and work independently as well as collaboratively.
Strong attention to detail and accuracy in managing logistics documents.
Customer-service focus and client communication skills.
Strong organizational skills and ability to prioritize tasks and meet deadlines.
Ability to work occasional overtime.

Nice To Haves

Tier-one WMS experience, including Aspire.
Knowledge of third-party portals, SPS portal, and SSCC labels.

Responsibilities

Follow vendor compliance processes, policies, procedures, and routing guide requirements for shipments.
Process and route outbound shipments according to client and customer needs, compliance requirements, and service-level agreements.
Schedule and monitor pickups, reschedule missed pickups, and follow up daily on carrier appointments.
Coordinate shipment cancellations and changes.
Create shipping labels and bills of lading for UPS, FedEx, USPS, and other common carriers.
Route collect and third-party orders according to retailer routing compliance guidelines.
Maintain recap reports and manifests to verify carrier pickups.
Investigate and follow up on freight involving lost or damaged products, responding promptly.
Provide carrier information and shipment updates to internal and external contacts.
Organize and file bills of lading by vendor and ship date.
Send clients daily manual shipment confirmations.
Document and resolve issues between carriers and vendors.
Quote shipping rates regularly to identify economical shipping methods.
Consolidate and summarize shipment requirements from customer requests.
Ensure dangerous goods are shipped according to applicable standards.
Generate and apply custom retailer carton labels in compliant locations.
Track and trace international and domestic shipments when necessary.
Provide proof of delivery when requested by clients.
Share labor between facilities when necessary.
Perform other duties as requested.