Logistics Coordinator

Woongjin•Cerritos, CA

About The Position

The Logistics Coordinator coordinates daily inbound and outbound logistics operations to ensure timely delivery. The role schedules and tracks transportation activities with carriers, warehouses, and customers; monitors shipment status and resolves transit or delivery issues; and prepares shipping documentation, billing records, and operational reports. It also maintains inventory records with warehouse staff, investigates shipment discrepancies, supports logistics peers, and coordinates with internal departments and external vendors to streamline workflows. The coordinator follows and helps update logistics SOPs and operational guidelines, tracks KPIs, suggests process and cost-efficiency improvements, and ensures customer requirements and Service Level Agreements are met.

Requirements

  • At least 3 years of logistics, transportation, or warehouse operations experience.
  • At least 1 year of supervisory or team leadership experience.
  • Strong knowledge of transportation, warehouse, and inventory management.
  • Experience with WMS, TMS, and Microsoft Office (Excel, Outlook, Word).
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.

Nice To Haves

  • Knowledge of domestic trucking and freight operations.
  • Experience managing customer accounts and carrier relationships.
  • Strong analytical and reporting skills.

Responsibilities

  • Coordinate daily inbound and outbound logistics operations to ensure timely delivery.
  • Schedule and track transportation activities with carriers, warehouses, and customers.
  • Monitor active shipment statuses and proactively resolve transit or delivery issues.
  • Prepare and review shipping documentation, billing records, and daily operational reports.
  • Maintain accurate inventory records in coordination with warehouse staff.
  • Investigate shipment discrepancies and execute corrective actions.
  • Support peer logistics coordinators and collaborate to maintain operational efficiency.
  • Coordinate with internal departments and external vendors to streamline daily workflows.
  • Follow and help update logistics SOPs and operational guidelines.
  • Track KPIs and suggest ideas for process optimization and cost efficiency.
  • Ensure customer requirements and Service Level Agreements (SLAs) are consistently met.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours
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